What are the responsibilities and job description for the CLN Collections Specialist (FT) OHG Administration position at HH Health System?
Overview
Responsible for the collection of patient account balances.
TYPICAL PHYSICAL DEMANDS: Requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 50 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and such other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful.
TYPICAL WORKING CONDITIONS: Work is performed in an office environment. Involves frequent contact with patients, physicians and staff. Contact may involve dealing with angry or upset people. Work may be stressful at times. Evening and Weekend work may be required.
Qualifications
Education: HS/GED required.
Experience: One year of collection experience. Some medical insurance background preferred
Additional Skills/Abilities:
Requires knowledge of medical billing/collection practices. Knowledge of basic medical coding. Knowledge of insurance agency operating procedures and practices. Knowledge of governmental legal and regulatory provisions related to collection activities. Skill with computer applications and use of calculator. Ability in establishing and maintaining effective working relationships with co-workers, supervisors, and the public. Ability to communicate clearly. Ability to work independently. Knowledge of the organizations policies and procedures. Ability to maintain confidentiality of sensitive information. Upholds effective work habits including, but not limited to, regular attendance, teamwork, initiative, dependability, and promptness.
