What are the responsibilities and job description for the Events Sales Coordinator position at HHM Hotels (NYC Corporate)?
Overview
Opportunity: Event Sales Coordinator
To provide efficient and accurate administrative and coordinator support for event planning functions in support of property sales leaders.
Potential Career Path
Sales Manager - Director of Sales or General Manager
Essential Job Functions
- Respond to inbound inquiries (phone, email, website) from potential clients.
- Proactively identify and pursue new business opportunities through networking, referrals, and industry events. Build and maintain strong relationships with clients throughout the event planning process.
- Conduct site tours and showcase the event space's features and amenities.
- Manage vendor relationships and coordinate external services as needed.
- Stay informed about market trends, competitor offerings, and local events.
- Act as the primary point of contact for clients from initial inquiry through event execution, including by not limited to uncovering event objectives and requirements, negotiating contracts, determining setup and pre-event needs, and coordinating event logistics, including catering, A/V equipment, and room setup.
- Maintain accurate records of client interactions, event details, and sales activities in the CRM system.
- Partner with operational team to prepare for events, and identify and resolve issues for customer satisfaction. Ensure banquet event orders are accurate and provide all relevant information to departments in a timely manner.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous hotel or sales experience preferred, but not required.
Work Environment and Context
- Work schedule varies and may include occasionally working on holidays, weekends.
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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