What are the responsibilities and job description for the Operations Manager position at HHS?
Operations Manager
Bassett Medical Center
Cooperstown, NY
Build a well-trained and motivated team that produces high-quality food while adhering to safety, sanitation, and service principles
Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
Be open-minded and ready to learn from your manager and team members alike
Develop creative menus that are in sync with current market trends
Demonstrate continuous ability to maintain and / or improve customer and patient satisfaction
Support team member recruiting, training, development, scheduling, and assignments
Execute, maintain, and monitor quality control systems to protect food integrity
Drive compliance with health, safety, and industry regulatory agencies
Skills
Kitchen Skills : Knife skills, cutting techniques, recipe preparation, live-action cooking
Interpersonal Skills : Ability to interact with individuals at all levels of the organization
Communication : Effective written, spoken, and non-verbal communication as well as presentation skills
Customer Service : Service-oriented mentality with a focus on exceeding expectations
Professionalism : Maintain a positive and professional demeanor
Proactivity : Self-motivated with the ability to effectively prioritize projects and needs
Team Player : Willingness to collaborate and provide support where needed to achieve outcomes
Business Ethics : Demonstrate integrity, respect, and discretion in all business dealings
Organization : Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements
A cook’s certificate or associate’s degree from an accredited culinary program, or 5 years of experience as a sous chef or kitchen manager
Computer skills including word processing, spreadsheets, email, and ordering platforms
A passion for food, a desire to grow, and a work ethic that supports both
Must be willing to relocate for promotion opportunities
Not Required But a Big Plus
Proficiency in languages other than English, especially Spanish
Familiarity with OSHA, The Joint Commission, and other regulatory requirements
What We Offer
Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match
Employee Assistance Program (EAP)
Career development and ongoing training - executive chef opportunities
Important to Know
Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
Veterans and candidates with military experience are encouraged to apply.
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
App-CNS
