What are the responsibilities and job description for the Front Desk Receptionist/Administrative Assistant position at Hi Beautiful Aesthetics?
**Job Listing: Front Desk Receptionist at Hi Beautiful Aesthetics**
Are you looking to join a dynamic and growing team in the world of beauty and skincare? Hi Beautiful Aesthetics is seeking a dedicated and customer-focused Front Desk Receptionist to be the face of our esteemed medical spa. As the first point of contact for our valued clients, you will play a pivotal role in providing exceptional service and creating a welcoming atmosphere.
**Responsibilities:**
- Greet clients with a warm and friendly demeanor, ensuring they feel welcomed and valued from the moment they arrive.
- Manage appointment scheduling, coordinating with our skilled estheticians to ensure seamless service delivery.
- Answer phone calls, emails, and inquiries, providing accurate information about our services, packages, and promotions.
- Assist clients in completing necessary forms and documentation for their treatments, ensuring accuracy and completeness.
- Maintain a clean and organized reception area, showcasing our commitment to excellence and creating a calming ambiance for clients.
- Process client payments and maintain accurate records using our booking and payment system.
- Collaborate with our team to ensure efficient flow and optimal client experience.
- Support marketing initiatives by promoting our services and products to clients, actively participating in special promotions and events.
- Keep up-to-date with our range of services and offerings, providing personalized recommendations to clients based on their needs and preferences.
- Follow up with leads using our CRM system, calling potential clients, booking appointments, and providing information using scripts designed to close the deal.
**Qualifications:**
- Excellent communication and interpersonal skills, with a genuine passion for providing top-notch customer service.
- Strong organizational abilities and attention to detail to ensure accurate appointment scheduling and records management.
- Proficiency in using computer software for appointment booking, record-keeping, and communication.
- Positive and professional attitude, contributing to a positive team environment.
- Previous experience in a customer-facing role, ideally within the beauty or spa industry (preferred but not required).
- Comfortable with making phone calls and using scripts to engage with potential clients and close deals.
**Why Join Hi Beautiful Aesthetics:**
At Hi Beautiful Aesthetics, we believe in the transformative power of self-care and beauty. As a Front Desk Receptionist, you will have the opportunity to be an integral part of our clients' journey to confidence and wellness. You'll work alongside a dedicated team of professionals who are passionate about their craft and committed to providing the best experience for our clients. Enjoy a supportive and inclusive work environment where your growth and development are valued.
If you're ready to be a key player in enhancing our clients' beauty and well-being, we invite you to join us at Hi Beautiful Aesthetics. Apply now and embark on a rewarding career that combines your customer service skills with the world of aesthetics.
**To Apply:**
Please submit your resume and a brief cover letter detailing your relevant experience and why you're excited about joining our team. We look forward to reviewing your application and potentially welcoming you to our Hi Beautiful Aesthetics family.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
- Tuition reimbursement
Schedule:
- Every weekend
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $14 - $16