Demo

Senior Product Manager

Hi Marley
Boston, MA Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 5/8/2025

At Hi Marley, we're not just a technology company-we're on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them-creating a smooth, frictionless experience for customers along the way.

As a Senior Product Manager, you'll lead the charge to make our AI-powered Conversational First Notice of Loss (CFNOL) a market leading solution. In this role, you'll be at the heart of product strategy, working cross-functionally to understand customer pain points, prioritize impactful solutions, and deliver measurable outcomes. Partnering with a dedicated team of engineers, you'll bring your vision to life, ensuring the CFNOL product exceeds customer expectations and drives meaningful results. If you're passionate about identifying complex problems and building simple, lovable solutions, we'd love to hear from you. We thrive on teamwork and shared enthusiasm, which is why this role involves joining us in the office for two days each week.

What You'll Do

  • Become a subject matter expert on your product for internal and external stakeholders
  • Establish rapid "Build >

Measure >

Learn" loops to ensure we solve the right problems, in the right order, in the right way

  • Collaborate with your dedicated engineering team to create a shared understanding of work to be done
  • Set the vision for your product, own the roadmap, and collaborate closely with cross-functional teams and customers
  • Stay current on insurance and technology trends and adjust your plan accordingly
  • What We're Looking For

  • 5 years of Product Management, ideally at a B2B SaaS company
  • Experience bringing a product to market that utilizes generative artificial intelligence
  • A first principle thinker that has that has experience identifying and challenging product assumptions
  • An outcome-oriented mindset with history of setting and achieving meaningful goals / metrics
  • Strong experience in translating customer and business needs into a short and long-term roadmap
  • Track record of translating business needs into actionable work for engineering teams
  • Ability to work collaboratively cross-functionally to bring a feature or product to market
  • Strong communication and leadership skills
  • Who We Are :

    Hi Marley has three core values that are the foundation of our company culture, which every employee embodies :

  • Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
  • Be Humble - we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
  • Ubuntu "I am because we are" - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.
  • Benefits and Perks :

    On top of an exciting, supportive and intellectually curious workplace, we provide :

  • Full benefits package for employees working 30 hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
  • Open vacation policy - we all work hard and take time for ourselves when we need it
  • Competitive salary and generous stock options - we all get to own a piece of what we're building
  • A fun, lively startup culture
  • Core values-based leadership
  • A culture of employee engagement, diversity and inclusion
  • Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
  • Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.

    Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here : https : / / e-verify.uscis.gov / web / OnlineResources.aspx

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