What are the responsibilities and job description for the Hi-Peak Staffing Solutions | Commercial Roofing VP of Production position at Hi-Peak Staffing Solutions?
We are looking to hire a highly motivated, experienced, high-energy production manager to join our team and help grow the company
We are building a team of motivated, like-minded people. Above all, we value integrity, professionalism, a can-do attitude, and a generally positive world view. Our culture emphasizes high quality materials and workmanship, the highest level of customer service, world-class communication, internal teamwork and doing the work that goes into developing strong, lasting relationships.
As a player / coach you will have the opportunity to develop and lead our talented production team. You will lead, manage, and hold the production team accountable to appropriate goals and metrics. You will mentor, train, and assist the production team to ensure continued success and continual improvement. If you are looking for an opportunity to build your career with a unique and growing organization, you will add value to the team.
At a minimum, this position requires the following :
- Impeccable personal and professional integrity.
- Demonstrated ability to hire, develop, and lead production and service associates.
- Create guidelines, policies, and procedures to facilitate service delivery.
- Directs the field service personnel and their deployment on service projects to assure customer experience and service outcomes are in alignment with customer and company objectives.
- Manage field operations and other business activities to ensure daily service levels are met.
- Set a clear direction for the field service team to ensure accountability and strong focus on customer satisfaction.
- Develop methods, guidelines, and policies to facilitate service delivery.
- Resolve customer issues utilizing professional experience, manufacturing, and other teams as needed.
- Monitor all operations key performance indicators and develop action plans to meet targets.
- Analyze reports, identify areas for improvement, increase performance.
- Advise and implement best practices to improve products, applications, and services.
- Identify and support employee development and training needs.
- Manage department finances including budgets and project invoicing.
- Review and analyze budget report and prepare and develop budget modifications and recommendations.
- Experience managing large reroof projects (low slope and steep slope) required.
