What are the responsibilities and job description for the Audi North Austin - Sales BDC Agent position at Hi Tech Automotive Group?
Job Title: Sales BDC Agent
Location: Audi of North Austin
Do you have a passion for luxury automobiles and providing exceptional customer service? Are you ready to represent the iconic Audi brand and help customers find their dream car? Join Audi of North Austin as a sales BDC agent and become part of a team that thrives on delivering excellence and innovation!
What we offer:
- Base Salary generous bonus opportunities
- A chance to represent the luxurious and exciting Audi product line
- A Collaborative, high-energy work environment
- Full Benefits package, including (401k Match, Health, Dental, PTO, and more)
What you will do:
As a Sales BDC Agent, you'll play a critical role in connection with potential Audi customers and driving traffic to our state-of-the-art showroom. Your Mission is to ensure every customer interaction reflects the quality and prestige of the Audi brand. You will be immersed in the latest technology in the automotive sector. The Key responsibilities include:
- Handle incoming leads: Respond to inquiries from potential customers via phone, email, and online platforms with professionalism and enthusiasm.
- Engage and Build Relationships: Create a positive and lasting impression by providing detailed information about Audi's exceptional vehicles and addressing customer questions.
- Making outbound and inbound phone calls: Proactively follow up on leads, schedule appointments, and confirm interest. Handle incoming calls with a focus on delivering world-class customer service.
- Collaborate on Negotiations: Work closely with the sales and sales management team to help negotiate and finalize deals that meet customers' needs and align with dealerships goals.
- Maintain CRM Accuracy: Keep detailed and organized records of all customers interactions, follow-ups, and status updates in our CRM (VinSolutions).
- Drive Traffic to the Dealership: Schedule test drives and showroom visits, ensuring a seamless transition for customers to experience Audi's premium vehicle in person.
What we are looking for:
- An enthusiastic, customer-focused professional with a passion for luxury automobiles
- Strong communication and negotiation skills, both verbal and written
- Confidence in working in a fast-paced, team-oriented environment
- Previous experience in customer service, sales, or a call center roll
- Proficiency in using CRM Systems and basic computer applications
- A motivated self-starter eager to learn and grow with us
Why join Audi of North Austin?
At Audi of North Austin, we don't just sell cars; we create unparalleled experiences that reflect the elegance and prestige of the Audi Brand. As a Sales BDC Agent, you'll represent one of the most innovative and luxurious automotive lines in the world while enjoying the rewards of a dynamic and exciting career.
Are you ready to learn a skillset that will take you too new heights? Apply today and join a team dedicated to delivering excellence every day.
Equal Employment Opportunity
The policy of Hi-Tech Motorcars is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hi-Tech Motorcars is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@hitechautogroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.
