What are the responsibilities and job description for the Porsche South Austin - Sales Associate position at Hi Tech Automotive Group?
Job Summary:
The Sales Consultant has an entrepreneurial and customer centric mind-set and builds up long-term relationships with customers. It is in the Sales Consultant’s mind to accompany customers through the entire customer journey, focused on finding the most appropriate product for each individual customer’s need.
Supervisory Responsibilities – Managing individual pipeline and providing updates to management.
Duties/Responsibilities:
- Greet customers arriving at the dealership.
- Maintain existing customer relations, generate leads, and focus on successful contract closing.
- Showcase the dealership’s vehicles and explain their features and warranties to customers.
- Offer meaningful consultation for customers, including the most appropriate configuration and financing options.
- Answer customers’ questions about vehicles, financing and the purchase process.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.
- Negotiate prices and trade-in values for customer’s vehicles.
- Coordinate with the finance department to determine each customer’s financing and ownership options.
- Contact past customers to ensure they are satisfied with their vehicles.
- Is the customer’s partner of trust through every step in the sales journey.
Required Skills/Abilities:
- Self-Confidence and persuasiveness.
- Analytical skills (Target-driven and business oriented).
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
Education and Experience:
- High school diploma or equivalent.
- Business and sales experience in the premium and luxury-sector.
- Required: 5-7 years of luxury automotive experience.
- Experience with Cox Auto Suite, Microsoft Office Suite and walk-around video creation encouraged.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Equal Employment Opportunity
The policy of Hi-Tech Motorcars is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hi-Tech Motorcars is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@hitechautogroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.
