What are the responsibilities and job description for the Invoicing/CSR Associate - Temp to Hire 4:30 - 11:30 position at Hi-Way Distributing Corporation of America?
Invoicer/Customer Service - Temp to hire
About us
Hi-Way Distributing is a family owned and operated company established in 1976. We are the oldest truck stop supplier in the industry. We carry over 14,000 SKU’s and introduce new products and programs regularly. Consecutive double-digit growth YOY for the last decade. New, state of the art building to support current and future growth. Major customers include Love’s Travel Stops, TA/Petro, Pilot/Flying J. Major products include Apparel, Hi-Vis Safety Apparel, National souvenir program, Die Casts, gifts/novelties, truck supplies, and much more.
Summary: Invoicing Associate 9:00 am - 5:30 pm
An Invoice associate is responsible for creating and sending out accurate invoices. You will create invoices with agreed upon amounts for goods or services purchased. You will have direct contact with sales rep/buyers and correct any issues necessary.
Essential Duties: and Responsibilities:
- Window Orders
- Receive orders from the tray in the window orders from the tray in the window
- Put in a batch of 10 orders.
- Check to make sure batch is complete with order number, tracking, zones, and all lines marked.
- Highlight any back orders/qty change, and any other changes on the order.
- Add/delete all changes in SBT
- Create a spreadsheet with the batch of 10 order numbers.
- Doubt check spreadsheet to ensure correct order numbers are billed.
- Save file
- Go into Excel/File/Saved/Click yes to ship this bills the store.
- Print the batch of invoices
- Put invoices in the tray.
- PRINT SHOP ORDERS
- Receive invoices via email
- Confirm by email what we receive/send back.
- Same process as window orders when adding/deleting all changes in SBT
- Email all discrepancies and make adjustments as needed
-Once orders have been invoiced, send invoices directly to the print shop via email.
- Email stores missing/lost invoices.
- Email rep the invoice
- Communicate with the other building regarding order discrepancies
- Answer any questions, reprint invoices, etc.
- Cross train in Customer service/Price book.
- Other duties as assigned
QUALIFICATIONS:
-Minimum 1 year experience in an office setting
-Works well with others.
- Ability to multi-task
-Customer service phone experience
-High school diploma or GED
-Minimum 2-year invoicing/Customer Svc Experience
-Must be proficient in Excel
-Above average communication skills
-Computer savvy
PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, stoop, climb, lift, walk, use of hands, fingers vision, read, write, and speak English and be able to hear and talk. The employee must lift and/or move up to 50 pounds. Specific vision ability required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Application Question(s):
- Ability to pass a background check and drug screening?
Experience:
- Microsoft Excel: 1 year (Required)
- Office: 1 year (Required)
Work Location: In person
Salary : $16 - $17
