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Financial Coordinator - Hi5 Orthodontics

Hi5Orthodontics
Spokane, WA Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/4/2025

Job Description

Job Description

Description :

We are seeking a detail-oriented, organized, and friendly Financial Patient Coordinator to join our orthodontic team. As a Financial Patient Coordinator, you will be responsible for managing the financial aspects of patient care, ensuring accurate billing and assisting patients with their financial arrangements. This role requires strong communication skills, a collaborative attitude, and a dedication to providing exceptional service in a positive team environment.

Key Responsibilities :

  • Financial Coordination : Work closely with patients to discuss financial options for their orthodontic treatment, including payment plans, insurance coverage, and other financial arrangements.
  • Insurance Verification & Claims : Verify insurance benefits, submit claims, follow up on outstanding claims, and ensure accurate insurance processing.
  • Patient Billing & Collections : Manage patient billing, track payments, and work with patients to resolve any outstanding balances or issues with payments.
  • Team Collaboration : Work closely with the front desk, clinical staff, and management to ensure smooth patient flow and effective financial communication.
  • Scheduling & Documentation : Maintain accurate financial records and ensure all required documentation is up to date. Assist with scheduling and preparing financial information for consultations and appointments.
  • Customer Service : Provide excellent patient service by addressing financial concerns and questions in a clear and compassionate manner.
  • Compliance : Ensure compliance with all legal, ethical, and practice policies regarding patient confidentiality, billing practices, and insurance procedures.

Why Join Our Team :

  • Friendly and supportive work environment.
  • Opportunities for professional development and growth.
  • Competitive pay and benefits package.
  • If you are an enthusiastic team player with strong financial and customer service skills, we would love to hear from you! Apply today to be a part of our growing orthodontic practice.

    SDBLIFE

    Requirements :

    Key Skills & Qualifications :

  • High school diploma or equivalent required; associate or bachelor's degree in business or a related field preferred.
  • Previous experience in a financial or patient coordinator role, preferably in a healthcare or orthodontic office.
  • Strong communication skills, both verbal and written.
  • Ability to work effectively in a team-oriented, fast-paced environment.
  • Proficient in Microsoft Office Suite and dental / orthodontic practice management software.
  • Strong attention to detail and organizational skills.
  • Knowledge of insurance terminology and billing procedures is a plus.
  • Positive attitude and customer-focused approach.
  • Personal Attributes :

  • Collaborative team player who fosters a positive work environment.
  • Empathetic and patient-centric, understanding the importance of providing clear financial information.
  • Ability to handle sensitive financial information with discretion and professionalism.
  • Flexible and adaptable, with a willingness to take on various tasks as needed.
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