What are the responsibilities and job description for the ProCare Inside Sales Executive position at Hiab?
As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
You will be part of
Hiab Offers a Variety Of Different Career Possibilities For Different Backgrounds And Ambitions, So Whatever Your Passion Is, We May Just Have The Job For You! We Want To Bring In New Expertise And Fresh Ideas, While Providing Our Existing Employees With New And Interesting Career Opportunities. Your Talent, Experience And Passion May Just Be What We Seek Or Need To Shape The Future Of Hiab And Our Industry. We Offer As Well
The position is responsible for generating customer leads and managing the opportunity pipeline for ProCare maintenance contracts in the Market Area in support of Hiab’s strategic goals.
Main tasks and responsibilities
Education
If you are excited about this opportunity, please submit your Resume/CV today for consideration!
HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.
NOTICE FOR CALIFORNIA RESIDENTS
Effective January 1, 2020, pursuant to the California Consumer Privacy Act of 2018 (as amended, the "CCPA"), if you are a California resident, you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them.
Hiab is part of Cargotec
Hiab is a leading provider of smart and sustainable load handling solutions. We are committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, tail lifts under the ZEPRO, DEL and WALTCO brands, and HIPERFORM, a suite of smart solutions. As the industry pioneer, Hiab continues to make load handling smarter, safer and more sustainable to build a better tomorrow. www.hiab.com
Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 2.5 billion and it employs over 6,000 people. www.cargotec.com
You will be part of
Hiab Offers a Variety Of Different Career Possibilities For Different Backgrounds And Ambitions, So Whatever Your Passion Is, We May Just Have The Job For You! We Want To Bring In New Expertise And Fresh Ideas, While Providing Our Existing Employees With New And Interesting Career Opportunities. Your Talent, Experience And Passion May Just Be What We Seek Or Need To Shape The Future Of Hiab And Our Industry. We Offer As Well
- Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work
- Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment
- 401k program with 6% company match
- Personal time off and company-paid holidays
- Opportunities for career growth and competitive salary commensurate with experience
- Paid training
- Company mentoring program
- Tuition reimbursement for job-related continued education
- Referral Program
- You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business
The position is responsible for generating customer leads and managing the opportunity pipeline for ProCare maintenance contracts in the Market Area in support of Hiab’s strategic goals.
Main tasks and responsibilities
- Engage with sales executives throughout the equipment sales process to share ProCare value proposition and total cost of ownership
- Execute cold/warm calls to potential new customers providing information including but not limited to product features, product benefits, etc.
- Work with ProCare contract coordinator to provide new ProCare quotes and identify opportunities for sales executives
- Supporting service partners, Hiab service teams, and dealers to expand ProCare contract opportunity pipeline, quoting, follow up, and conversion of opportunities to achieve Hiab’s contract growth ambition
- Manage the ProCare opportunity pipeline in Salesforce CRM
- Proactively engage and manage all customer facing aspects with customer base including but not limited to quoting, expediting, follow up, general outreach, etc.
- Serve as a backup to the ProCare Contract Coordinator
- Build relationships and work closely with the Hiab Inc. CSC sales team members to provide a positive experience for the customer
- Receives incoming customer calls both new and existing to respond to clients’ business needs
- Use CRM software to document sales activities, review sales history, order process, and more
- Negotiate terms of sales and deal with significant national/regional accounts
- Travel required, est. 10%
- Other duties as assigned
- Pursue sales leads; visit existing and new customers; assess customer needs and suggest appropriate products and services; negotiate prices within limits of authority; and conclude sales orders to meet sales targets
Education
- High School diploma or equivalent required
- College Degree in Business or Marketing preferred
- 3 years’ sales experience with Bachelor's degree or 5 years without
- Transportation industry or heavy equipment experience in Sales/Marketing/Business preferred
- Proven ability to drive and develop equipment business sales and profitability
- Proven ability to develop and manage customer relationships
- Results and achievement driven and eager to create long term relationships
- High integrity and excellent interpersonal and communication skills
- Strong business mind-set with financial skills
- Good technical skills and product knowledge
- Organized
- Strategic mindset/perspective
- Value based selling
- Skilled negotiator
- Collaborative
- SalesForce CRM
- Collaboration skills and great communicator
- Good listener
- Entrepreneurial mindset
- Finds our company values: caring, reliable and pioneering appealing and he/she can relate to these and how they will affect the responsibilities and accountabilities of the position
- High sense of urgency
- Service and customer focused
- Passionate about driving performance improvements
- Process oriented
If you are excited about this opportunity, please submit your Resume/CV today for consideration!
HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.
NOTICE FOR CALIFORNIA RESIDENTS
Effective January 1, 2020, pursuant to the California Consumer Privacy Act of 2018 (as amended, the "CCPA"), if you are a California resident, you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them.
Hiab is part of Cargotec
Hiab is a leading provider of smart and sustainable load handling solutions. We are committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, tail lifts under the ZEPRO, DEL and WALTCO brands, and HIPERFORM, a suite of smart solutions. As the industry pioneer, Hiab continues to make load handling smarter, safer and more sustainable to build a better tomorrow. www.hiab.com
Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 2.5 billion and it employs over 6,000 people. www.cargotec.com