Manager In Training Part time

The Manager in Training plays a pivotal role in supporting the Store Manager in overseeing overall operations and administrative duties. They possess in-depth knowledge of each product area or department within the store, and are instrumental in determining the methods and approaches necessary to achieve the store's goals and initiatives.

In upholding policies, procedures, and standards outlined in the visual manual, they must fully promote each sale and/or promotion while serving as an ambassador of Hibbett I City Gear. The Manager in Training is passionate about delivering outstanding customer service and promoting merchandise in stores.

Essential Duties and Responsibilities:

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Provide guidance and knowledge to employees and customers in all departments when necessary.
• Maintain awareness of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager's responsibilities.
• Deliver extraordinary customer service, highlighted in the customer service manual, including assisting customers as they enter the store and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities:

• Supervise employees in the absence of the Store Manager.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, training employees, planning, assigning, directing work, and resolving problems.

Qualifications:

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player passionate about outstanding customer service and selling merchandise.

About Hibbett:

Hibbett Retail, Inc. is a leading athletic-inspired fashion retailer operating over 1000 stores throughout the United States.