What are the responsibilities and job description for the Retail Operations Manager Assistant position at Hibbett Retail, Inc.?
Hibbett Retail, Inc. is seeking a skilled and motivated individual to fill the role of Retail Operations Manager Assistant. As a key member of our team, you will play a critical part in assisting the Store Manager with overall operations and administrative duties.
The ideal candidate will be knowledgeable in each product area or department in our store, with excellent interpersonal and communication skills. You will assist in determining methods and approaches necessary to accomplish store goals and initiatives, upholding policies, procedures, and standards listed in the visual manual.
Key Responsibilities
- Assist Store Manager in controlling assets of Hibbett I City Gear
- Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities
- Assume responsibility of entire store in absence of Store Manager
- Provide knowledge and guidance to employees and customers in all departments when necessary
- Maintain awareness of inventory, sales statistics, and expenses to ensure profitability in all departments
You will direct staff to ensure each department's responsibilities and standards are completed, keeping the Store Manager informed about inventory movement and customer trends. Ensuring quality customer service is maintained, you will perform general administrative duties as needed and be trained in the Store Manager's responsibilities.
Qualifications
- Experience working in a retail environment, preferably in footwear and athletic apparel
- 1-3 years of customer service experience
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Ability to manage a team and keep up with overall goals and profits
- Strong attention to detail with ability to handle multiple tasks simultaneously and with precision
