Manager In Training Part time

Job Title: Manager in Training

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Manager in Training assists the Store Manager with overall operations and administrative duties. They are knowledgeable in each product area or department in our store, assisting in determining methods and approaches necessary to accomplish the store's goals and initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Store Manager in controlling Hibbett I City Gear assets.
• Consults with Store Manager to establish action plans for departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the Store Manager's absence.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Directs staff to ensure each department's responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Ensures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
• Promotes extraordinary customer service highlighted in the customer service manual.
• Promotes and sells services and merchandise provided by Hibbett I City Gear.
• Practices and upholds all Hibbett I City Gear policies, procedures, and standards listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos.
• Protects the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures.

SUPERVISORY RESPONSIBILITIES

Supervises employees in the Store Manager's absence, carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.

QUALIFICATIONS

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keeping up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player passionate about outstanding customer service and selling merchandise.