PC Specialist II

Description

Grow with us.

If you are interested in growing your career within the financial industry, don't miss this opportunity. When you work at Hickory Point Bank & Trust, you're surrounded by people who are innovative, creative, and empowered to do what's right for customers, and we're seeking the right professional to join us.

The PC Specialist II reports to the Vice President of IT.  The primary responsibilities include:

• Responsible for I.T. Help Desk taskings
• Responsible for PC installs, upgrades and monitoring system performance
• Assist with data security and daily cyber-security, malware and virus mitigations
• Provide supporting role in projects as assigned to IT Department

Essential Job Duties:

• Provide advanced support for all bank employees
• Respond to Help Desk requests in a professional and timely manner
• Printer troubleshooting and support
• Assist with PC Hardware/Software support.
• PC imaging
• Analyze trends and assist with devising preventive solutions
• Proficient with Active Directory
• Mobile Device Management support and maintenance
• Daily PC and Server system security patching and troubleshooting
• Assist with new user setup and support
• May perform limited amount of scripting and coding
• Assisting with designing, configuring, installing and maintaining our desktop infrastructure. This includes all hardware, software, and peripheral equipment.
• Monitor system and network components through analysis applications
• Set up new users with network, application, and mobile communications privileges appropriate to their positions
• Create documented IT processes, functions and procedures
• Create reports to support various departments' needs
• Provide software training to Bank employees

Conduct all duties in compliance with applicable laws, regulations, and Bank policies and procedures.

The qualified candidate must possess extensive software knowledge of the common Microsoft Office products. An associates degree or three plus years of hands-on experience in the IS field is required. Additional certifications are preferred. Fiserv Premier core system experience is a plus. Position requires the ability to sit and stand for extended periods, use of the keyboard and telephone.

This is an exempt position that requires full-time, on-site work and does not offer remote work options. The successful completion of a pre-employment drug screen, consumer credit check and background check is required.

Equal Opportunities Statement

Hickory Point Bank & Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary Disclaimer

The salary range provided represents the anticipated starting pay for this position. Individual compensation is based on various factors, including but not limited to, role requirements and responsibilities, related experience, education, qualifications, and internal equity. 

Benefit Package

This position is eligible for a robust benefit package. Available benefits include Health Insurance, Dental Insurance, Vision Insurance, Group Term Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Account, Health Reimbursement Account, Paid Holidays, Paid Time Off, Volunteer Time, Bereavement Time, Employee Assistance Program, 401(k) Retirement Plan.

Salary : $54,000 - $76,000