What are the responsibilities and job description for the LOVE-ENCORE STAR DELIVERY SPECIALIST position at Hicks Family Subaru?
About Us
Every employee is absolutely critical to its success. Part of the Hicks Automotive Group, we've been in business since 1973. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Responsibilities
- Improve initial satisfaction by providing a deeper understanding of the owners new Subaru, utilizing resources such as the Dynamic Delivery Checklist, Getting Started Guides, Owners Manual and Subarunet.
- Ensure new owners familiarity with our Service and Part Dept.
- Conduct follow up(text,email, phone per customers preference) to recently sold customers to ensure quality.
- Be a resourceful Subaru Star to all departments at the Retailer
-
Assist sales professionals with product questions or as needed, with their initial deliveries.
-
Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
-
Bring your ‘A game’ along with a positive attitude to work with you every single day.
Qualifications
-
Available to work flexible hours and weekends
-
Self-starter mentality and ambitious spirit preferred
-
Ready to learn new product in’s and out’s, eager to improve
-
Phenomenal communication skills with customers and team members
-
Professional, well-groomed personal appearance
-
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.