Front Desk Associate / Membership Sales

Job Overview: We are seeking a dynamic and customer-focused individual to join our team as a Membership Sales and Front Desk Associate. In this role, you will be responsible for promoting and selling memberships, providing exceptional customer service, and efficiently managing member accounts through accurate data input. Our current positions open are for Allen and Richardson locations:

Week Days Part Time - Closer (5pm-10pm) (6pm-10pm)

Weekends Part Time - Opener (8am-2pm) Closer (2pm-8pm)

Responsibilities:

Membership Sales:

• Actively promote and sell gym memberships to potential customers.
• Engage with prospective members to understand their needs and effectively communicate the benefits of our membership programs.
• Achieve sales targets and contribute to the growth of the membership base

Customer Service:

• Provide friendly and professional customer service to existing members.
• Address inquiries, resolve issues, and ensure overall member satisfaction.
• Build strong relationships with members to enhance their experience with our organization.

Account Management:

• Maintain accurate and up-to-date member accounts.
• Process new memberships, renewals, and cancellations promptly and accurately.
• Collaborate with other departments to ensure seamless member account management.

Data Input:

• Ensure the timely and accurate input of member data into the system.
• Uphold data integrity standards and confidentiality protocols.
• Generate reports and analyze data as needed for business insights.

Gym Closing Duties:

As part of your responsibilities during gym closing hours, you will be tasked with ensuring the smooth and secure closure of our facility. Your duties will include:

Financial Accountability: Closing out POS system

• Accurately count and record all financial transactions, including cash and payments received during closing hours.

Equipment Maintenance:

• Safely and systematically pick up weights and equipment left by members, ensuring a tidy and organized gym environment.

Member Safety and Courtesy:

• Verify and ensure that all members have exited the premises.
• Bid farewell to members, creating a positive and welcoming atmosphere during the closing process.

Sanitation and Cleanliness:

• Thoroughly clean and sanitize gym equipment, promoting a hygienic environment for the well-being of our members.
• Restock all paper products, such as towels and sanitizing wipes, to maintain a clean and well-equipped facility.

Secure Facility Closure:

• Lock all doors and secure the facility to guarantee the safety of equipment and the premises.

These duties are essential to maintaining a high standard of service and ensuring the safety and satisfaction of our members. Your attention to detail and commitment to these closing procedures will contribute to a positive gym experience for all.

Qualifications:

• Previous experience in sales and customer service roles preferred.
• Positive and friendly attitude.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficient in data entry and comfortable using relevant software applications.

Benefits:

• Competitive Hourly Pay Bonus and Commission structure.
• Free Gym Membership at all locations
• Flexible Scheduling
• 4-6 hour shifts available
• Shift Times available : 4-10pm / 5-10pm / 2-8pm
• Opportunities for professional development and growth
• Positive work environment
• Positions available at Allen & Richardson locations

How to Apply: If you are passionate about sales, customer service, and making a positive impact, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to kelady@hiddengym.net [or apply here on really].

[Hidden Gym] is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 4 hour shift
• Evenings as needed
• Evening shift
• Rotating weekends
• Weekends as needed
• Weekends only

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $15 - $17