Swim Club General Manager

Knowlton Swim Club

About Us:

Knowlton Swim Club is a privately owned swim facility, managed by the Linvill family since its founding in 1927. Open from Memorial Day to Labor Day, we offer swim lessons, a competitive swim team, swim meets, and various summer events for our members. We are seeking a Manager (Certified Pool Operator [CPO] preferred) to oversee all aspects of swim club operations, ensuring a safe, clean, and enjoyable experience for our members.

Position Overview:

The Swim Club Manager is responsible for the overall operations, staffing, safety, maintenance, and programming of the facility. This position requires strong leadership, communication, and organizational skills to effectively manage staff, schedules, and member services. This job is a perfect fit for teachers seeking flexible, seasonal work during the summer break.

Time Commitment:

April 1st – Labor Day: April & May weekends; Peak Season (Late June – Early August) Minimum 40 hours per week during peak season

(Memorial Day – Labor Day): Vacations exceeding four consecutive days are not permitted

Key Responsibilities:

Staffing & Leadership:

• Hire, train, and supervise all lifeguards, swim instructors, swim coaches, and office personnel.
• Schedule and oversee all staff, ensuring proper coverage during operating hours.
• Ensure lifeguards are trained, professional, and engaged with members.
• Provide direct coverage for lifeguard or office duties as needed.
• Implement and enforce an “on-call” system for staff, ensuring adequate coverage, especially on high-traffic days (e.g., temperatures above 89°F).
• Ensure senior personnel (Manager, Assistant Manager, Swim Coach, or Head Lifeguard) are scheduled during all open hours, weekends, and holidays.
• Conduct routine training and emergency drills to maintain staff readiness.
• Assign cleaning and maintenance tasks to lifeguard staff on a daily, weekly, and monthly schedule.

Safety & Compliance:

• Ensure that the facility meets or exceeds OSHA, state, and local health regulations.
• Maintain proper pool chemical balances, filtration, and water quality, logging pH and chlorine levels hourly as required by law.
• Ensure all rescue and safety equipment is in working order.
• Maintain cleanliness and organization of storage and mechanical rooms.
• Conduct and document annual safety surveys for member feedback.
• Ensure first aid kits and AEDs are fully stocked and operational.
• Address member concerns within 24 hours.

Facility & Maintenance:

• Open and close the facility daily, ensuring it is secure each night.
• Coordinate annual pool draining, filling, and painting with the maintenance department.
• Oversee routine maintenance schedules for all pool-related equipment.
• Ensure the gate is always staffed and that all members and guests follow check-in procedures.

Membership & Guest Management:

• Ensure all members are registered and checked in before using the pool.
• Enforce policies for guest entry, waivers, and photo ID check-ins.
• Ensure office personnel understand and use membership management software correctly.
• Maintain accurate attendance records

Incident & Risk Management:

• Document and report all accidents, injuries, or incidents.

Programming & Events:

• Oversee swim lessons, swim team practices, meets, and pool rentals.
• Work with the Linvilla office to schedule and update pool usage.
• Assist with website updates and email communications for programming.
• Organize special events and private rentals to maximize revenue while maintaining member access.

Financial & Administrative Responsibilities:

• Manage payroll, expenses, and revenue to stay within budget.
• Seek opportunities to increase revenue through new programs and rentals.
• Prepare capital equipment requests for budgeting in late summer.
• Ensure timely submission of guest fee reports, attendance logs, and financial reports.

Why Join Us?

At Knowlton Swim Club, we value community, safety, and excellence. As Swim Club Manager, you will lead a dedicated team, ensure a safe and fun environment, and contribute to a historic summer tradition for our members. We look forward to welcoming a passionate and dedicated leader to our team!

• Certified Pool Operator (CPO) certification (must be up to date) preferred.
• Lifeguard certification
• Prior management experience in aquatics or recreation strongly preferred.
• Knowledge of pool maintenance, water chemistry, and health regulations.
• Strong leadership, organizational, and communication skills.
• Proficiency with membership management software (training available).
• Ability to work flexible hours, including weekends and holidays.