Production Operations Specialist

Hidden Level is transforming airspace safety with innovative, scalable drone detection and airspace technology. We provide real-time, actionable data to enhance security across various environments. As we expand, we're looking for a Production Operations Specialist that will be responsible for taking a data-driven approach to analyzing our manufacturing and operations processes and identifying opportunities to improve efficiency and reduce costs.

Location: This position is onsite in our East Syracuse, NY office.

Responsibilities:

• Evaluate existing operational processes, identify inefficiencies, and develop strategies to optimize workflows and reduce costs.
• Develop and monitor key performance indicators (KPIs), analyze operational data to identify trends, and generate detailed reports to inform decision-making.
• Assist in the implementation of new technologies and systems to improve operational efficiency and automate tasks.
• Support operational improvement projects: including planning, execution, and monitoring progress.
• Provide analytics support through combination of data mining, data modeling, data analysis, cost/benefit analysis, process mapping, and/or problem analysis.
• Ensure adherence to industry regulations and company policies across all operational activities.

What We’re Looking For:

• Ability to work collaboratively in a team environment and work effectively with people at all levels in the organization.
• Project management skills to execute operational improvement initiatives.
• Understanding of business operations and process improvement methodologies.
• Proficiency in relevant software applications like ERP systems.
• Ability to clearly communicate, present information and facilitate meetings.
• Strong analytical and problem-solving skills.

Required Qualifications:

• Bachelor’s degree in Business Management, Operations Management, Manufacturing/Industrial Engineering or related degree.
• 5 years of experience in operations management, process improvement, project management or similar role/field.
• Advanced Excel skills (VLOOKUP, index/match, if-statements).
• Working knowledge of Lean methodologies and continuous improvement practices.
• SQL, Power BI experience (or other data visualization software) strongly preferred.

Compensation and Benefits: Hidden Level offers a competitive salary and a comprehensive benefits package, including health insurance, paid parental leave, flexible time off, 401(k) with employer contributions, life insurance, and disability insurance. The company also provides a remote or hybrid work environment and potential stock options.

Salary Range: The anticipated salary range for this position based out of Syracuse, NY is estimated at $70,000 to $82,000 annually. Please note that the salary information is a general guideline only. Hidden Level considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Equal Opportunity Employer: Hidden Level is an Equal Opportunity/ Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Security Note: Due to the nature of Hidden Level’s technology, only U.S. citizens can be considered for this position.

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