What are the responsibilities and job description for the Counter Sales Representative position at Higginbotham Brothers?
Higginbotham Brothers has a rich history dating back to 1881, when the company first opened its doors in Texas. Today, we operate 40 locations across Texas and Oklahoma, supplying professional builders, remodelers, and do-it-yourselfers with lumber and a wide range of specialty building products.
Job Summary
The Counter Sales Representative plays a crucial role in assisting customers and contractors with the sales process by taking orders, answering questions, and receiving payment for customer orders.
Key Responsibilities
- Greet and interact with customers in a positive manner, providing assistance with merchandise, pricing, and promotions.
- Process customer sales through cash registers, handling payments via various methods, including cash, check, credit cards, vouchers, and automatic debits.
- Provide initial responses to customer inquiries regarding product selection, ordering, pricing, and delivery scheduling.
- Facilitate product selection for showroom customers, maintaining accurate records of selections.
- Purchase special products, gathering information on pricing, specifications, uses, and availability.
- Attend training and meetings to increase knowledge of our comprehensive product offerings.
- Create accurate invoices, work orders, and sales tickets, inputting data into our computer system.
- Issue refunds or credits to customers with manager approval, as necessary.
- Maintain the appearance and physical integrity of our showroom, ensuring a clean and dust-free environment.
- Manage stock levels on the sales floor and in the stockroom.
Requirements
- High School Diploma or GED required.
- 1-3 years of experience in building materials sales preferred.
- Strong communication and interpersonal skills, with a commitment to providing excellent customer service.
- Detailed-oriented and highly observant, with the ability to multi-task and possess good mathematic skills.
- Knowledge of building materials, applications, and construction industry-related equipment.
Additional Opportunities
With experience, you may have opportunities to advance to roles such as Counter Sales Lead, Higginbotham Brothers (HBC).
Higginbotham Brothers is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and experiences.
