What are the responsibilities and job description for the Sr. Account Manager, Employee Benefits position at Higginbotham Insurance Agency?
Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate need for a Sr. Account Manager, Employee Benefits in our Houston, TX office.
We are looking for a knowledgeable and enthusiastic benefits professional who can provide exceptional service to our clients and insureds, while enjoying a team-oriented culture and excellent work / life balance! This high-level position will partner with account managers, sales producers, and other support staff to achieve new business goals and ensure total client satisfaction and retention. This individual will act as a liaison between clients and carriers and other service vendors and build and maintain relationships with key contacts, while supporting a full book of business, including medium to large accounts across diverse industries.
Other duties include :
- Rate and quote new business and renewal policies
- Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers
- Prepare documents and materials for open enrollment meetings
- Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues
- Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws
- Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems
- Assist with establishing company wellness programs and initiatives.
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