What are the responsibilities and job description for the Carrier Relations Contract Coordinator position at Higginbotham?
Position Summary: The Carrier Relations Coordinator will be responsible for assisting in the completion of carrier contracts and appointment paperwork for both existing operations and new acquisition locations. They will review contract terms for problems or issues, seek to get amendments where needed, complete profile information on Higginbotham. They will provide proper documentation around W9, E&O and banking information as appropriate in each case. They will assist in compiling contact information among various offices and assist in various tasks to keep our status current and updated with carriers. They will also perform other administrative tasks as needed for the Carrier Relations department.
Supervisory Responsibilities: None
Essential Tasks:
- Compilation of data on Higginbotham and new acquisitions
- Review and correct contracting paperwork for all new offices, completing it if acceptable or seeking adjustments where needed
- Keep thorough and organized records on the contracting transactions and status
- Notify carriers of acquisitions and take appropriate steps to get them converted to Higginbotham contracts in a timely manner
- Review and manage legal contracts with carriers, ensuring compliance with all terms and conditions
- Handle both personal lines and commercial lines insurance contracts
- Assist with special projects as required
- Assist EVP of Carrier Relations with daily issues and administrative tasks
Core Competencies:
- Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
- Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
- Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
- Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
- Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
- Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
- Dependability: Acknowledgment of the importance of being present and punctual.
- Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
- Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
- Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Experience and Education:
- 1 year of experience in property and casualty insurance preferred
- Previous clerical or relevant experience is preferred
Licensing and Credentials:
- Active General Lines or Property & Casualty License preferred (company will help candidate obtain licensure if needed)
Systems:
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Knowledge of Monday.com or shared filing systems preferred
Physical Requirements:
- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions
