What are the responsibilities and job description for the HR Generalist position at Higginbotham?
Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a remote HR Generalist for our HR Services team.
The essential duties and responsibilities include:
- Human Resources:
- Consult directly with clients, increase performance and limit liability
- Coach clients on compliance and HR best practices
- Handle labor relations and coordinate with attorney on labor/ union issues
- Maintain in-depth knowledge of employment law changes and updates in applicable states
- Exercise continuous communication with the client to ensure they are always informed regarding outstanding issues, changes, claims, etc.
- Evaluate forms, policies, and processes for compliance and improvement
- Complete revisions of forms and policies to fit client culture
- Act as back up for pre-employment process, screening, new-hire process and employment files for clients
- Facilitate performance management and coach supervisors on the termination process
- Respond to verification of employment inquiries and unemployment claims/hearings/appeals
- Respond to employee questions and complaints concerning HR related matters
- Investigate, document and manage employee claims
- Know when to escalate HR issues to the Director or CHRO
- Monitor 401(k) process including year end testing and audit as applicable
- Manage the Leave of Absence process
- Partners with clients on acquisition processes
- Create and deliver training for clients to increase performance and limit liability
- Travel as needed (usually less than 25%)
- Assist with Workers’ Compensation program, claims management and claims reviews
- Payroll:
- Partner with Payroll Manager as necessary
- Provide payroll reports to client as requested
- Work with Payroll Specialist to train managers to administer Payroll Action Notices properly
- Coordinate with Payroll Manager
- Employee Benefits:
- Assist with benefits services such as open enrollment meetings and basic employee questions about health insurance
- Partner with Benefits Specialist on any items that may need to be handled with employee benefits
- Administer and track FMLA, personal leaves, short term disability, and long term disability
- Assist with 401(k) questions
- Administration:
- Document client processes, timelines, contacts, organizational charts, monthly tracking, and more as needed
- Document HR issues and claims
- Complete and assist with audits as needed
- Maintain all employee files including I-9 compliance
- Ensure all I-9’s are completed correctly and timely
- Ensure E-verify is completed for each I-9
- Ensure I-9’s are stored correctly, active and terminations
Experience and Education:
- 3-5 years of HR generalist experience
- HR Certification preferred
- Bachelor's Degree
Licenses:
- Valid Driver's License Required
Systems:
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Physical Requirements:
- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions