| Location: Higgins Beach Inn, Scarborough, ME
Hours: 16-30 hours per week, daytime availability required
Compensation: $12 per hour plus tips
Seasonal Position: May 16th through October
Start date: May 12th, 2025
Benefits: Discounted stays and food & beverage at affiliated properties
Experience: Previous experience is required
JOB SUMMARY: Working as a
member of our Food & Beverage Team, ensure that guests have an
enjoyable experience by providing quality customer service, while mixing
and responsibly serving of alcoholic and non-alcoholic beverages,
accurately processing and collecting payment, and stocking and cleaning
of our licensed premise. Work closely with Restaurant Management,
Kitchen Staff and Food & Beverage personnel to help guarantee our
guests a Food & Beverage experience which exceeds their
expectations. SUMMARY OF ESSENTIAL JOB FUNCTIONS: - Maintain a neat and professional appearance with a properly cleaned uniform.
- Be
sure bar is correctly set up and fully stocked before shift begins and
that bar is properly cleaned and closed at end of shift according to
property specifications. Assist with ongoing bar inventory keeping track
of wines, beers, liquors and other supplies.
- Greet guests warmly, politely and in a timely manner. Speak to guests with enthusiasm.
- Be
prepared to answer questions about beverage service and beverage menu,
including liquors, beers, wines, and non-alcoholic choices. Recognize
opportunities to up-sell where appropriate.
- Understand State of Maine regulatory responsibilities regarding service of alcoholic beverages.
- Mix
and serve alcoholic and non-alcoholic beverages to guests according to
property specifications, courteously and efficiently. Avoid overpours
and spillage.
- Complete affidavit required by the Maine
Department of Public Safety Liquor Licensing and Inspection Division
confirming eligibility to sell liquor.
- Understand order taking
systems to be able to clearly, accurately and quickly covey guest orders
using computer or manual systems.
- Deliver beverages in an
efficient manner following appropriate beverage service techniques.
Ensure that drinks are presented to guests as ordered and according to
restaurant quality standards. Clear tables of drinks and dishes as
required. Clean glassware, barware, and dishes using mechanical or
manual methods.
- Work with Servers and Bussers to ensure that
guests needs are continually met. Help to educate other members of the
Food & Beverage Team on beverages available and service techniques
- Assist guests with any needs, corrections or additional items desired during service.
- Prepare
and present customer bills. Correctly understand all payment methods
accepted, how to process payment, make change, and open/close cash
drawer, if required.
- Understand reporting requirements for tips.
- Ability
to safely operate restaurant equipment including, but not limited to
coffee makers, refrigeration, juice machines, ice machines, ice crusher,
point of sale systems, etc.
- Handle and communicate special orders and guest complaints in a professional manner.
- Maintain bar service area
cleanliness as well as personal cleanliness and sanitation standards as
required by the Maine Department of Health and Human Services and OSHA,
as well as general maintenance and upkeep of the licensed premise.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
- Must be able to manually handle/lift/carry product up to 60 pounds between knee and shoulders.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Must be vertically mobile working in limited space for entire shift.
- Protect the assets of this property and Migis Hotel Group.
MINIMUM REQUIREMENTS: - Must be eligible to work in the United States of America.
- Must be at least 18 years of age.
- Previous beverage service required.
- Ability
to communicate in English, both orally and written, with guests and
employees, some of whom will require high levels of patience, tact and
diplomacy.
- Ability to work as a part of a team.
- Ability
to understand verbal directions, as well as written menus, recipes,
labels on foods and chemicals, and other workplace safety signage.
- Active listening and observation skills.
- Knowledge of common food allergies and understanding of cross-contamination issues.
- Outgoing personality, with good oral comprehension, expression, and speech clarity.
- Ability to work under pressure and deal with stressful situations during busy periods.
ABILITIES REQUIRED: - Frequent
walking, bending, balancing, stooping, reaching, pushing, lifting,
manual dexterity and repetitive motions. May require the ability to work
on uneven outdoor surfaces.
- Occasional stair climbing.
- Working in extreme temperatures and conditions both indoors and out.
- Schedule varies according to operational needs; may include early mornings, evenings, weekends, holidays, and split-shifts.
- Frequent hand-washing.
- Hazards include, but are not limited to cuts from knives or wine openers, burns, lifting injuries slips, and tripping.
DISCLAIMER The
above statements are intended to describe the general nature and level
of work being performed by people assigned to this classification. They
are not to be construed as an exhaustive list of all responsibilities,
duties, and skills required or personnel so classified. All persons may
be required to perform duties outside of their normal responsibilities
from time to time, as needed. |
