Restaurant Manager

LOCATION: Higgins Beach Inn/Shade Restaurant in Scarborough, Me

DEPARTMENT: Food & Beverage

REPORTS TO: General Manager

Join our intimate team of hospitality professionals who provide genuine customer service and fresh local food and drinks. The ideal candidate will be an empathetic leader who thrives under pressure; and loves being by the beach!

HOURS: Seasonal, 40-45 hours per week

COMPENSATION: $26-$33/hour

SEASON START/END DATES: April through October

BENEFITS: Seasonal Apt Lease Available (21yrs , based on availability), 401k, discounted stays/f&b at affiliated properties

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

·        Responsible for gracious guest services; attending to guests inquiries, comments, and concerns while representing The Higgins Beach Inn and Migis Hotel Group in a professional manner and appearance.

·        Work with the other Food & Beverage management to hold the standards of product and operational execution of restaurant/bar services. Continuously direct, evaluate and improve food and beverage services.

·        Knowledgeable about all foods served, plating and beverage pairings, a complete understanding of the kitchens timing, and execution of all menu items. The Restaurant Manager acts as liaison between the guests, service staff, and kitchen.

·        Responsible for shift end (daily) reporting, in the form of schedule changes, product inventories, ordering/delivery invoices, and sales.

·        Responsible for recruitment, training and scheduling of all front of house employees to budget. 

·        Responsible to provide timely feedback to all associates.

·        Provide staff members with leadership by being an active participant on the floor. Be seen as a source of information and guidance, offer relevant information, and motivate through example.

·        Communicate effectively with all management and across hotels lines.  Open honest feedback delivered in an appropriate manner to peers and line staff alike is vital.

·        Maintain knowledge of house counts and business levels. 

·        Assist in maintaining a week-to-week schedule based on forecasted business and labor targets. Effectively lead our staff towards greater consistency to increase productivity while maintaining optimum service to guest.

·        Responsible for filling shifts and altering schedule day to day as changes need to occur based on call outs, shift changes, or business demand.

·        Assist in managing bar service, restaurant, cocktail and wine menus and purchasing of all beverages.  Have a knowledge of pars, cost and inventory controls, maintain use of standardized drink recipes and consistent service practices. 

·        Ensure the execution of a clean facility without defect or damage, overseeing proper care, cleaning and stock of interiors, service and tablewares, furniture and equipment.

·        Responsible for the welfare of our guests and employees: minimize the liability to ownership by understanding and enforcing, health & safety code regulations, licensing, and state laws regarding the sale, service and consumption of alcoholic beverages on premise.

·        Assist in performance of monthly liquor, beer, wine, and soda inventories.  You will be asked to monitor smallwares to include glass and china, establish and maintain pars and control cost through care and reduction in breakage.

·        Protect the assets of Higgins Beach Inn and MHG.

·        Understand personal sanitation, the use of personal protective equipment and be aware of ways to prevent personal injury from improper reaching, lifting, stretching and carrying.

·        Know who to notify in case of broken equipment or unsafe/unsanitary conditions.

MINIMUM REQUIREMENTS:

·        Must be eligible to work in the United States of America.

·        Must be at least 21 years of age.

·        Must enjoy working with the public and have a strong appreciation for the guest experience.

·        Knowledgeable of fine and casual dining styles, proper food and beverage service, basic cooking techniques, current health codes and liquor laws.

·        Should be well spoken, have a can-do attitude, be a quick learner and with hands on accountability.

·        Prior experience in food & beverage service is necessary; to include 3 plus years of food and beverage experience.  Management experience would be an asset.

·        Must able to perform and teach all skills required of any front of house positions and willing to learn the skill set of back of house employees.

·        Candidate should show enthusiasm, graciousness, flexibility, adaptability, strong leadership and organization skills, the ability to work under pressure and multi-task, and the desire to learn and teach.

·        Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.

·        Ability to work as a part of a team.

·        Ability to understand verbal directions, menu details, labels on chemicals, and other workplace safety signage.

·        Active listening and observation skills.

·        Ability to work under pressure and deal with deadlines, and stressful situations during busy periods.

ABILITIES REQUIRED:

·        Frequent walking, bending, balancing, stooping, reaching, pushing, lifting, manual dexterity and repetitive motions.  May require the ability to work on uneven outdoor surfaces, move and arrange chairs, tables, and banquet equipment.

·        Occasional stair climbing.

·        Manually handle/lift/carry product up to 50 pounds between knee and shoulders.

·        Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.

·        Must be vertically mobile working in limited space for entire shift.

·        Working in extreme temperatures and conditions both indoors and out. 

·        Schedule varies according to operational needs; may include early mornings, evenings, weekends, holidays, and split-shifts.

·        Frequent hand-washing.

·        Hazards include, but are not limited to lifting injuries, stress, slips, and tripping.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required or personnel so classified.  All persons may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Salary : $26 - $33