What are the responsibilities and job description for the Delivery Driver position at High Life Farms?
Job Summary
High Life Farms cultivates boutique cannabis on a grand scale. Our mission is to create the finest cannabis products at scale while maintaining quality. High Life Farms isn’t just a grow room or a jar: we are a family. Our operation implements both indoor and greenhouse cultivation methods. Our forward-thinking facility produces flower, concentrates, edibles and much more that can be found in dispensaries throughout the state. Our dispensaries provide a wide variety of high-quality cannabis products while delivering exceptional customer service to our retail guests.
Duties
- Deliver orders to customers efficiently and promptly.
- Adhere to scheduled shifts and comply with the company's attendance policy.
- Follow all delivery safety and CRA (Cannabis Regulatory Agency) rules and policies.
- Communicate effectively and promptly when issues arise during deliveries.
- Verify correct cash amounts during transactions.
- Review orders before and after delivery to ensure completeness, accuracy of charges, and customer satisfaction.
- Understand curbside operations and assist when needed.
- Verify customer information upon delivery in accordance with CRA rules and regulations.
- Escalate customer issues to upper management when appropriate.
- Maintain a positive and caring attitude, treating both customers and co-workers with respect.
- Assist when short-staffed and be willing to be cross-trained in various roles.
- Integrate company policies and procedures into daily tasks and interactions.
- Listen and respond to the needs and requests of customers and coworkers promptly and appropriately.
- Manage documentation related to medical cannabis delivery, ensuring proper records are kept and manifests are returned complete and ready for filing.
- Be prepared for prolonged driving and frequent walking back and forth.
- Engage in regular contact with patients and staff.
- Be flexible with working hours, including nights, weekends, holidays, and occasional events.
Qualifications
- Strong attention to state and CRA compliance rules and regulations.
- A minimum of one year of customer service experience in a retail or sales.
- Knowledge of cannabis strains and their applications.
- The ability to handle fast-paced situations and multitask effectively.
- A valid driver’s license.
- Successful completion of a motor vehicle records (MVR) background check.
- Exceptional interpersonal, communication, and customer service skills.
- Basic math skills.
- Must be 21 years of age or older.
- A high school diploma or General Educational Development (GED) certificate is required.
- Must pass a background check.
Physical Requirements
- Prolonged periods of sitting, driving and walking.
- Frequently lift and/or move up to 50 pounds.
High Life Farms is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, genetic information (including family medical history), or any other legally protected status.
***Must be at least 21 years of age as required by the Marijuana Regulatory Association***
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Grand Rapids, MI 49512: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
