What are the responsibilities and job description for the Customer Service / Medical Records Assistant position at High Plains Mental Health Center?
Exciting Opportunity: Customer Service/Medical Records Assistant
Location: Hays Office
Job Type: Full- time; In-person
Hours: M-F 9am-6pm (alternating schedule on Mon. 12pm-9pm)
Pay: $17.61 per hour
Why You Should Apply:
Join High Plains Mental Health Center as a Customer Service/Medical Records Assistant and play a crucial role in supporting our mission to provide exceptional mental health services.
If you’re passionate about helping others, have strong organizational skills, and enjoy working in a team-oriented environment, we want to hear from you!
What You’ll Do:
- Greet patients, families, and the public in a courteous and professional manner
- Answer and process phone calls according to office procedures
- Assist with new patient processing and scheduling, including handling cancellations and rescheduling
- Manage release of information forms and record requests
- Ensure proper filing, scanning, and maintenance of patient records
- Provide support for the discharge process and assist with other program coverage as needed
- Process outgoing mail, faxes, and deposits
- Perform other office duties such as data entry, document copying, and clerical support
- Work assigned schedule, including rotating Monday evening shifts
Qualifications:
- High school diploma or equivalent, with coursework in modern office practices or one year of related experience
- Strong general office and computer skills, including proficiency with various software applications and office equipment
- Commitment to continuous improvement and ability to work with technology
- Excellent interpersonal and communication skills
Why Join Us?
Be a part of an organization that truly makes a difference in the mental health field. High Plains Mental Health Center offers a supportive and collaborative work environment where your contributions are valued and your professional growth is encouraged.
What We Offer:
- Competitive Pay: $17.61 per hour
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Comprehensive Benefits Package:
- Health insurance
- Dental, Vision, and Life Insurance through state employee health plan (SEHP)
- Paid Time Off
- Extended Illness Time
- 403(b) plan
- KPERS Retirement plan
- Supplemental benefits (offered through Aflac)
- Flexible Spending Accounts
- Paid Holidays
- Convention funds to obtain CEU’s
- License renewal
- Sign-On Bonus
- And more!
Submitting Your Application:
If you’re ready to take the next step in your career and make a difference in the future of mental health services, we want to hear from you! Apply today!
If you have any questions or need help with documentation, please feel free to contact CAREERS@HPMH.COM.
Requirements:- Any combination of education and experience providing the required skill and knowledge for successful performance.
- Typical qualifications would be completion of the 12th grade or its equivalent with additional coursework in modern office practices and procedures, or one year of experience performing comparable duties.
- General office and computer skills required.
- Must demonstrate competency in the use of technology including computers, various software applications, printers, scanners, telephones, etc.
- Must also demonstrate a commitment to continuous improvement, to include understanding and application of technology (hardware, software, equipment and processes).
Salary : $18
