What are the responsibilities and job description for the Sales Intern - Summer position at High Point Rockers?
Essential Functions:
The High Point Rockers are looking for an enthusiastic Group Sales Intern to provide support to our management team excellent customer service to our patrons. A Group Sales Intern assists the Director of Sales and Sales Executives in the day-to-day operation of the Group Sales Department. The ideal candidate will be able to learn quickly and function in a fast-paced and dynamic environment. This role provides an ideal opportunity to learn the full group sales process in the sport and entertainment industry.
Responsibilities:
· Ability to work in a high paced environment.
· Electronic and computer proficiency
· Excellent customer service while maintaining the highest standards of quality and cleanliness.
· High attention to detail
· Strong communication and problem-solving skills.
· Ability to maintain a neat, clean & professional appearance.
Duties:
· Answering phones and communicating game progress
· Assisting the group sales department daily
· Assisting with special group events such as scout nights, school and kids days, church nights, youth baseball clinics, birthday and team parties, etc.
· Assuring proper signage for group areas is correct and in place each day
· Daily set-up of all group hospitality areas
· Personally interact with fans and patrons you encounter
· Processing payment by phone order
· Representing organization in the community
· Scheduling parties and confirming details and logistics
· Delivering pocket schedules
· Interact with fans before, during and after the games
· Keeping upbeat atmosphere before, during and after games
· Other duties as assigned
Qualifications:
· Ability to meet deadlines and balance multiple tasks
· Ability to work effectively in a team environment
· Flexibility to work long days, evenings, weekends, and holidays
· Must be able to problem solve quickly, work efficiently in an intense environment
· Previous sports experience a plus, but not required
· Self-motivated, organized, and detail oriented
General Physical Requirements:
· Ability to stand for up to 5 hours during a game
· Ability to work long hours, weekends & holidays
· Ability to work in adverse weather conditions, including but not limited to rain and heat
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.