Patient Access Coordinator - Sign on Bonus Eligible
Program / Location : Community Behavioral Health Center (CBHC) / Brockton
Education / Licensure : Associates and Bachelors degree in related field preferred
Pay Rate : $22-$27 per hour (education and experience dependent)
Status : Per Diem
About Us
High Point Treatment Center is excited to be part of the state's expansion of behavioral health services in the Brockton area. The Community Behavioral Health Center (CBHC) located at the Brockton Meadowbrook Campus has opportunities for growth within the outpatient, community based, and Adult Crisis Stabilization programs. We are seeking enthusiastic change makers, who are looking to grow with the new services.
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.
Benefits :
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto / home and renters insurance
- 403b - Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Free & Discounted Courses to become a Licensed Counselor or Recovery Coach
- Company Paid CEU Trainings w / Education Days to Complete CEU's
- Free meals at Select Programs (when available)
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
Patient Access Coordinator Qualifications
Bachelors degree in related field or equivalent experienceExperience within a medical or behavioral health setting preferredExperience in medical scheduling and coding preferredPatient Access Coordinator Duties & Responsibilities
Respond to requests relative to outpatient admissions inquiresAbility to coordinate psychiatric medication appointments with patients to meet prescription needsCoordination with staff to address concerns related to medication prior authorizations, urine drug screening and other outpatient related needsEnters all fields as available in the pre-admit screen and intake assessmentVerifies eligibility and benefits with appropriate insurance carrier. Completes flow sheet for private / commercial insuranceObtain faxes in according with HPAO policy prior to admissionScan all necessary paperwork and distribute accordinglySchedules patient in bed management and monitors bed management for vacant beds as needed to support Central Intake team after-hoursMake appropriate referrals to other agencies, when necessaryAssist staff / patients in event of emergencyRemain informed of current information concerning HPAO polices / proceduresNotifies supervisor of any significant event and / or information which concerns the outpatient access teamMaintain clean and orderly work environmentAssists in orientation of new employeesAbility to respond to TTYManages after hours calls for all outpatient sites and appropriately responds to identified crisesCompletes preadmission screening and schedules clients for all outpatient sites with appropriate clinicianConsults with Medical Director / COO of Outpatient / Practice Manager / designees with regards to concerns with referrals for admissionsUtilize standard precautions at all timesDemonstrates behaviors that recognize the rights of patients / clients as defined by the patient's rightAttend all unit, facility meeting and case conferences as director by SupervisorAttend mandatory trainingOther duties as assigned by identified supervisor(s)Patient Access Coordinator Requirements
Must present as courteous and professional at all timesExperience in hospital or medical settingPossess good telephone mannerDemonstrated flexibility and ability to perform multiple tasksMust have excellent communication skills, including the ability to organize ideas in logical and clear fashionKnowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical recordsMust have the ability to work with others in cooperative and collaborative mannerAn understanding of the relationship between substance use and mental health issues and / or self-help programsAn understanding of boundaries and ethicsComply with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol Abuse Policy and HIPAA RegulationsTB screeningCertification in the HPAO approved de-escalation programCPR Certification
Salary : $22 - $27
