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Assistant Director of Residence Life- Training and Development

High Point University
High Point, NC Full Time
POSTED ON 4/24/2025
AVAILABLE BEFORE 6/24/2025
The Assistant Director of Residence Life for Training and Development is responsible for a range of responsibilities related to the mission of the college and the department. The Assistant Director serves as a member of the Residence Life leadership team and is responsible for coordinating and implementing all aspects of student and staff training and development throughout the department. Additionally, the Assistant Director will supervise Community Directors and take part in Departmental projects that require partnership with other Assistant Directors in Residence Life and Offices within the Office of Student Life.
QUALIFICATIONS:
Education
Required:
  • Bachelors required
  • At least 2 years of relevant experience
Preferred:
  • Master's degree in Higher Education, Student Affairs, or relevant field
  • 3-5 years of relevant experience
Experience and Training:
  • Experience supervision of full-time staff
  • Experience in complex decision-making
  • A record of commitment to acceptance
  • A record of collaboration across functional work areas
  • Experience managing multiple projects simultaneously
  • Experience supervising staff
  • Experience developing rapport in one-on-one relationships
Knowledge, Skills, Ability:
  • Ability to communicate with a variety of stakeholders
  • Be current on research and trends in Higher Education
ESSENTIAL FUNCTIONS:
  • Commitment to holistic education
  • Commitment to student development
  • Facilitates, supports, and participates in the mission of the University by assisting in and providing an environment within the residence halls conducive to personal development and academic achievement.
  • Assists with students' transition through college life and to their self-development to the extent that each understands and evaluates their own purpose for being in college.
  • Serves as a resource for students in academic, co-curricular and extra-curricular areas; to provide program and staff support for proper recognition and referral of students' personal problems.
  • Facilitates the development of programs and strategies aligned with the residential curriculum that will assist student development
  • Develops positive collaborative relationships with offices across campus, including but not limited to Housing, Campus Security and Police, Campus Enhancement, Care & Conduct, Student Engagement, etc.
  • Assists in the formation of policies that govern residential life; to assist students in understanding policies established for community living; to work with staff members in dealing with inappropriate behavior they encounter and in developing programs to address those problems; and to adjudicate cases through the campus conduct process.
  • Stays abreast of best practices and student needs in Housing and Residence Life to ensure our department is serving our students best
  • Promotes the safety of students, student property and the property of the University
  • To undertake any other reasonable duties that may be requested or assigned by the Director of Residence Life
DUTIES AND RESPONSIBILITIES:

Training and Development:
  • Chairs and leads the Training Committee, which is comprised of professional staff and graduate students from the Office of Residence Life.
  • Assesses, plans, and implements all training for student staff (Fall, Spring, Summer), which requires planning and partnership with various stakeholders across campus
  • Plans and implements the annual Residence Life student staff banquet and awards
  • Coordinates and creates a training schedule for all new professional staff members as a part of their onboarding.
  • In collaboration with the Residence Life Leadership team, create workshops and training sessions through the academic year for professional staff (summer, winter, spring).
  • Advises the Residence Life professional development & staff retention committee, which is chaired by a Community Director
  • Ensure the committee is creating space and sharing professional development opportunities
  • Ensures the committee creates opportunities for team development and assist with the on-boarding of new staff
Supervision:
  • Supervises Community Directors
  • Ensures proper oversight of their designated community
  • Ensures proper management of various software systems (Maxient, StarRez, eRezLife)
  • Ensures proper supervision of student (graduate and undergraduate) staff
  • Ensures proper execution of the residential curriculum: community meetings, programming, Panther Chats (intentional conversations), bulletin boards
  • Participates in evaluation conversations for staff
  • Manages any escalations as result of the communities the Community Directors oversee
  • Responsible for the overall development of Community Directors
Administrative Responsibilities:
  • Assists with management of department budget
  • Assists in implementation of management of software systems (Maxient, StarRez, eRezlife,etc.)
  • Serves on various divisional and college committees.
  • Responds to concerns from students, parent/guardian, faculty, and staff.
  • Serves in on-call rotation for department
  • Assists with designing and interpreting various assessments done within the department.
  • Assists with administrative aspects of hall openings and closings at breaks.
  • Assists with Open House and Orientation events
  • Oversees preparation of health and safety inspections during each break (Fall, Winter, and Break)
For more information about this position, please contact Crystal Harvey, Assistant Director of Residence Life- Training and Development at
charvey@highpoint.edu

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