Demo

Office of Communication Campus Concierge - Campus Concierge Graduate Assistant J

High Point University
High Point, NC Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Job Title : Campus Concierge Graduate Assistant

Department : Campus Concierge

Supervisor : Kenzie De Longis

Starting Rate of Pay : $12.00

Length of Time : Per Semester

Department Description

Campus Concierge strives to model the value of service. Our goal is to improve the daily lives of the HPU family by providing a single source of knowledge for all campus and community information. As a graduate employee, you will gain experience in customer service, leadership, problem-solving, and interpersonal communication.

Job Description

Concierge Graduate Assistants provide first-class customer service to the HPU family and maintain a comprehensive knowledge of High Point University and its extensive resources. This position provides HPU students, faculty, staff, and families with a positive HPU experience and assists in finding solutions to issues of any kind. Graduate students employed by Campus Concierge will develop professional speaking skills and will gain exceptional customer service experience.

Job Location / Hours Required

  • Ability to work evenings and weekends (around class schedule).
  • The candidate will perform most / all job duties in Slane / Wanek Student Centers, Cottrell Hall, the Team Store & Panther Boutique, or Panther Commons. Hours may vary depending on the job requirements; however, the maximum number of hours a graduate student employee may work per week is 20 hours. This position requires a minimum of 5 hours per week.

Required Qualifications :

  • Bachelor’s Degree Required
  • Experience and Training

  • 1 year of customer service experience in a business with a reputation for first-class customer service
  • Proficient with Facebook and other social media platforms
  • Proficiency with Microsoft products
  • Responsibilities :

  • Delivers the HPU experience through various mediums including face-to-face interactions, phone calls, emails, and social media while enhancing the opinion and advocacy of the university.
  • Collaborates with members of the Campus Concierge Team while working independently at any of the Campus Concierge locations or remotely.
  • Covers HPU Facebook Parent Group customer service.
  • Collaborates with various departments to ensure a positive and quick resolution to issues and concerns.
  • Executes multiple projects & job functions with efficiency.
  • Ability to communicate in a positive manner.
  • Ability to focus on details and prioritize tasks.
  • Manages a team of student employees, offers guidance in difficult situations and steps in when needed, assists with resolving any issues, prioritizes student tasks, and maintains constant communication with the team when acting as the “Manager on Duty.”
  • Performs other duties as assigned.
  • Desired Skills :

  • Self-starter working independently with strong interpersonal skills
  • Strong communication skills and resourcefulness
  • Proficiency with communicating on social media with clear, succinct writing skills.
  • Current or previous involvement with on-campus clubs or organizations.
  • Leadership or managerial experience
  • J-18808-Ljbffr

    Salary : $12

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Office of Communication Campus Concierge - Campus Concierge Graduate Assistant J?

    Sign up to receive alerts about other jobs on the Office of Communication Campus Concierge - Campus Concierge Graduate Assistant J career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $33,380 - $42,539
    Income Estimation: 
    $30,661 - $47,520
    Income Estimation: 
    $33,380 - $42,539
    Income Estimation: 
    $30,661 - $47,520
    Income Estimation: 
    $30,661 - $47,520
    Income Estimation: 
    $50,653 - $75,276
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at High Point University

    High Point University
    Hired Organization Address High Point, NC Full Time
    This position will lead student-athletes in their academic, physical and leadership development and promote the philosop...
    High Point University
    Hired Organization Address High Point, NC Full Time
    This is a full-time staff position at the High Point University Workman School of Dental (WSDM). This person will assist...
    High Point University
    Hired Organization Address High Point, NC Full Time
    High Point University is seeking a full time Program Coordinator. The Program Coordinator for the Office of Undergraduat...
    High Point University
    Hired Organization Address High Point, NC Full Time
    The Chemistry department at High Point University is seeking an Adjunct Instructor for an introductory chemistry course ...

    Not the job you're looking for? Here are some other Office of Communication Campus Concierge - Campus Concierge Graduate Assistant J jobs in the High Point, NC area that may be a better fit.

    Concierge (River Landing)

    Kintura, Colfax, NC

    Front Desk Concierge

    Lucky Spot Barbershop, High Point, NC

    AI Assistant is available now!

    Feel free to start your new journey!