Retail Shift Lead

Who We Are…

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.

We are looking for a Shift Lead to join the team who can help guide patients through the process of understanding, selecting and acquiring cannabis products!

Address: 831 Highview Dr, Webberville MI 48892

In this role you will….

• Provide the highest level of customer service by making the patient’s experience the priority.
• Assist patients to better understand product offerings and benefit.
• Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients’ aliments or per request.
• Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
• Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
• Maintain product knowledge and keep up on current cannabis trends.
• Accurately use and maintain Point of Sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
• Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
• Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
• Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
• Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
  
  

Skills And Experience You Have...

• 3 years’ customer service experience, High school diploma or General Education Diploma (GED)
• Experience opening and closing a retail store or restaurant preferred.
• Experience with POS systems, and cash handling practices.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Effective multi-tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Background in inventory audits, cycle counts, and product intakes.
• Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
• Knowledge of state and local regulations preferred.
• Ability to pass a background check and is 21 years of age.
• Must be able to obtain and maintain required state licenses based on work locations.
  
  

Our mission is to share our love of cannabis with the world. If you’re interested in being part of our journey, we’d love to hear from you!

C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce the highest quality, indoor cannabis flower and extracted products at our state-of-the-art facilities in Michigan, Missouri, Massachusetts, Illinois, and New Jersey.

Benefits

• Medical, Dental, & Vision Insurance
• Short- & Long-Term Disability Insurance
• Life Insurance
• Paid time off
• Employee discount
• 401(k)
• Holiday Pay
• Company Swag
• Compensation Estimate Disclaimer
  
  

All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.