What are the responsibilities and job description for the Front Office Supervisor position at High-Rise Hotels?
Company Description
High-Rise Hotels is a hospitality company located at 121 Dozier Blvd, Florence, South Carolina, United States. We are committed to providing exceptional service and comfortable accommodations. Our team is dedicated to creating memorable experiences for all our guests. Join us and be a part of a dynamic environment where your contributions make a difference.
Role Description
This is a part-time role for a Front Office Supervisor, based on-site in Rock Hill, SC. The Front Office Supervisor will oversee day-to-day front desk operations, including supervising staff, managing receptionist duties, handling customer service inquiries, and coordinating reservations. The supervisor will ensure a smooth and efficient operation of the front desk while providing exceptional service to guests.
Qualifications
- Supervisory skills and the ability to manage a team effectively
- Receptionist duties and experience with handling front desk operations
- Strong customer service skills to ensure guest satisfaction
- Proficiency in handling reservations and managing bookings
- Excellent communication skills for interacting with guests and staff
- Prior experience in the hospitality industry is a plus
- Ability to work independently and manage multiple tasks simultaneously
- High school diploma or equivalent required, additional qualifications in Hospitality Management is a plus
