What are the responsibilities and job description for the Branch Manager position at High Star Traffic?
Summary: High Star Traffic is excited to be expanding into the Ohio area. The Dayton/Columbus Branch Manager will be responsible for developing relationships with local agencies, prime contractors and other customers to build out the Dayton/Columbus Branch. The Branch Manager will be responsible for business development as well as managing the general daily operational activities at the branch location. The Branch Manager must have knowledge of the traffic control industry. The role is responsible for the profitability and operational success of the branch and for providing direction to the project management teams. Duties & Responsibilities:
- Develop and maintain a culture of Safety throughout the Branch work area.
- Ensure that company policies, procedures, and core processes are being followed by all.
- Provide excellent customer service by responding in a timely fashion, being proactive, polite, and professional.
- Maintains consistent presence in front of the labor force, both in the field and at the shop, to ensure efficiency and accountability.
- Build and maintain relationships with customers.
- Business Development for the region.
- Ensure employee engagement initiatives are met by planning branch and community events.
- Manage the branch budget.
- Participate in forecast meetings for the branch location.
- Track and maintain the appropriate staffing levels for the office and field operations for that branch.
- Ensure that the branch offices are kept clean and organized.
- Participate in job handoff meetings for all jobs within the branch's territory.
- Participate in bid review meetings specific to the branch.
- Ensure the efficient completion of the facility, shop, and equipment maintenance as well as the transfer of equipment and materials.
- Track work-in-progress (WIP).
- Ensure training for branch employees.
- Lead and manage weekly department meetings.
- Lead staff daily, assigning and verifying tasks are completed as directed.
- Display industry knowledge, teamwork, and professionalism in all communications.
- Understand and drive budgets, revenue, work in progress, and bidding for the branch.
- Other projects and initiatives that drive organizational goals and results.
- This position will oversee Project Managers, Assistant Project Managers, and Laborers.
- Bachelor's degree preferred, preferably in construction management or a related field.
- Minimum of five to ten years of experience in traffic control and/or heavy highway construction preferred.
- Above average knowledge of MS Office and the ability to learn and use other software (ComputerEase a plus).
- Must have a For Hire endorsement or obtain one within 30 days of start.
- Must have strong problem-solving skills and a desire to create solutions.
- Must have the ability to work in sensitive and confidential situations.
- Prior experience working under tight deadlines with changing priorities.
- Ability to uphold regulatory and company standards.
- Ability to respond to common inquiries or complaints from internal or external customers.
- Excellent oral and written communication skills.
- Ability to establish and maintain rapport and effective communication with diverse levels within the company and external organizations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions with ability to deal with abstract and concrete variables.
- Excellent ability to work in a team-fostered environment.
- Flexibility to adapt to all situations and work varied hours: possibly work weekends and/or evenings.
- Ability to perform at high levels in a fast-paced ever-changing work environment.
- High degree of accuracy and attention to detail and retention of information to efficiently work.
- Ability to work independently, make informed decisions, self-motivated and energetic.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may utilize ladders and work at heights that require safety protection. The employee will be required to stand for long periods of time, while making and putting together road equipment and therefore using hands to finger, handle, feel and reach with hands and arms; stoop, kneel, walk, talk, and hear. The employee is frequently required to move and/or lift up to 50 pounds or more with lift assist. Specific vision abilities required by this job include close vision, and ability to adjust focus.
- This position will work in an enclosed shop environment but may travel to off-site locations and therefore require wearing all PPE depending on circumstance which may include dust mask, safety glasses, hard hat, ear protection, high-visibility safety vest and/or pants and/or steel toed footwear. At time client contract driven PPE may also be required.