Windows Server Generalist with Security

The NC Administrative Office of the Courts (NCAOC), Technology Services Division (TSD), seeks a qualified Windows Server Administrator to assist with management, administration, and maintenance of NCAOC Virtualized Server environment. This position provides 24x7x365 operational support for 30,000 Judicial and non-Judicial branch users across the state.

Responsibilities include but are not limited to the following:

Windows Server Administration

• Manage operation, health, and security of a Virtual Server environment.
• Research Vulnerability Notices when received and work with affected areas for patch or workaround deployment.
• Assist with management and maintenance of physical datacenter infrastructure.
• Respond to Monitoring System Alerts.

Active Directory User Administration

• Manage Users and Groups.
• Provide Users access to requested resources.

General Administration

• Perform troubleshooting, root cause analysis, and performance benchmarking.
• Provide support for issues ranging from single-user issues to system-wide problems.
• Assist with periodic testing of disaster preparedness for the NC Judicial Center Data Center.
• And other assigned duties.

• The person in this position reports to the Distributed Computing Manager. Work hours are 8:00 AM - 5:00 PM, Monday - Friday plus On-Call responsibilities as scheduled.

Knowledge, Skills and Abilities / Competencies

• Knowledge of: windows server operating systems, physical server infrastructure, virtual servers, virtualization technologies, and infrastructure support tools.
• Skills in: managing, supporting, and monitoring server hardware, operating systems, and software in a primarily Windows-based environment.
• Ability to: manage and monitor windows servers in a virtualized environment; Assure existing systems are functioning properly and processing effectively according to the objectives; Troubleshoot common server issues with servers and software in a primarily Windows-based environment; Perform administration tasks in Active Directory. Assist faculty and management staff in the analysis of vulnerability alert management.

Minimum Education and Experience Requirements

• Bachelor's degree in computer science or another related information technology field and four (4) years of IT related work experience; or an equivalent combination of education and experience.
• Management recommends that candidates have at least three (3) years of directly related experience in Windows Server Management three (3) years of directly related experience to Physical Server Management.

Management requires candidates with:

• Strong experience with Microsoft PowerShell tool scripting.
• Experience with vulnerability remediation & patch management.
• Experience with Microsoft Active Directory/Group Policy Objects.
• Microsoft Endpoint Configuration Management (MECM)
• Microsoft Patching experience.
• Physical server management experience with CISCO UCS Servers.
• Any Enterprise Storage platform experience EMC a plus
• Cloud services management experience, preferably Azure and AWS.
• knowledge of common security standards such as PCI, FERPA, and NIST.
• familiarity with NC Statewide security standards.

• Microsoft certifications are a plus.
• AWS certifications are a plus.

PRIMARY TASK OBJECTIVES FOR CONTRACTOR (may overlap)

• Security Engineer Assistance.
  • Team's sole Security Engineer has several security related projects and tasks that he needs assistance with. Tasks will include but not be limited to:
  • Vulnerability Research and Remediation
  • Monthly patch review and deployment assistance.
  • Zero-day patch review and deployment assistance (if necessary).
• Access Request Assistance
  • Team receives a large amount of access requests to various resources. This position will assist with fulfilling these requests as quickly as possible when able. If not, they will route requests to appropriate DCS engineer for fulfillment and notify them.
• Other tasks assigned to assist with the management of the Windows Server Virtual Environment.