Business Analyst (ERP System Replacement)

Primary Responsibilities and Deliverables

Primary Responsibilities:

• Understands the business drivers and expected business outcomes.
• Builds trust-based relationships with stakeholders.
• Collaborates with key stakeholders.
• Defines approach and performs activities to elicit, document, and prioritize stakeholder requirements for assigned module(s).
• Collaborate with implementation vendor to ensure process improvement where alignment with best practices is required.
• Provide best practices to enhance Client access to the features/functions of the Workday solution.
• Collaborate develop a Responsibilities Assignment Matrix (i.e., RACI).
• Collaborate to develop a stakeholder register.
• Collaborate with the vendor to identify application configuration requirements.
• Logs and follows-through to disposition risks, action items, issues, and decisions.
• Collaborates to develop use cases, scenarios, and test scripts.
• Documents and prioritizes defects and drives remediation efforts.
• Develops and submits status reports.
• Other duties as assigned

Primary Deliverables:

• Business Analysis Approach and Schedule
• Stakeholder Register
• RACI Matrix
• (Prioritized) Requirements Documentation
  • Stakeholder Requirements
  • Technical Requirements/Specifications
  • Application Configuration Requirements
• Process improvement recommendations
• Knowledge of domain best practices
• Use cases and scenarios
• Test Scripts
• Defect tracking/remediation register
• RAID Register
  • Risks
  • Action items
  • Issues
  • Decisions
• Status Reports (with hours burndown)

Candidate Qualifications

Mandatory Qualifications:

• B.S. or B.A. degree (4 year) (or Associates degree plus an additional 5 years' experience)
• Demonstrated competency with Workday Financial and/or Human Capital Management modules
• 5 years experience in working with multiple stakeholder groups to elicit, prioritize, and document requirements for a SaaS system
• Ability to document and improve in-scope business processes to realize optimal value
• LOCAL Candidates only

Desired Qualifications:

• Experience as a Business Analyst in state, county, or city governments or non-profit sector
• Ability to contribute to the development and delivery of Workday-related training to multiple stakeholder groups
• CBAP, PMI-PBA, or other business analysis certification
• Note: Diverse and bilingual candidates are strongly encouraged to apply

General Skills and Abilities:

• Knowledge of strategic business analysis processes and techniques; ability to adapt to the needs of the organization.
• Business acumen
• Elicitation skills
• Facilitation skills
• Organizational design and staffing model analytical skills
• Process modeling skills
• Process analysis skills
• Negotiation and conflict resolution skills
• Influencing skills
• Proficient in MS Office suite and collaboration tools.
• Has or can quickly earn trust and credibility with stakeholders through empathy, follow through, and transparency.
• Ability to communicate up-down-and-across.
• Analytical, strategic, creative, and systems thinking skills
• Ability to analyze problems and identify/evaluate options.
• Performs at high levels under pressure, even during organizational chaos.
• Coachable; open and receptive to continual feedback
• A diplomatic facilitator, who navigates sensitive conversations with professionalism.