Delivery Driver - Higher Grounds Coffee

Title: Delivery Driver (PT)

Reports To: Production Manager

FLSA Classification: Hourly Nonexempt

Responsibilities and Duties:

Higher Grounds is a mission-based business built around the idea that high quality coffee is sustainable only through a human-centric approach, making coffee production beneficial for coffee farmers, their communities and everyone involved in the supply chain.

This position is responsible for ensuring the on-time and accurate delivery of product, while providing exceptional customer service. Delivery staff must keep accurate maintenance and process logs, keep vehicles and equipment carefully maintained and conduct themselves in a safe and professional manner.

Our delivery drivers are also trained to work as part of a Production team. New hires will be required to bag coffee, fulfill and package orders, ship orders with ShipRush software, and participate in regular Production team meetings.

The core hours for this position are Tuesday through Friday mornings, between 7 AM and 4 PM. Schedule flexibility is a plus.

Duties include:

• Perform local deliveries by van accurately, safely and on-time, follow existing delivery routes and processes.
• Maintain a clean and organized production area in accordance with prescribed safety standards.
• Packaging and processing orders for shipment using shipping software.
• Other duties as assigned.
• Merchandising for all local grocery accounts which includes ensuring the product is displayed correctly, signage and pricing are accurate, needed amount of inventory is stocked and surrounding areas are clean.
• Accurately forecast trends, plan stock levels and monitor performance of product in the stores.
• Complete maintenance and mileage logs accurately and to specifications.
• Follow instructions and priorities from customer service staff.
• Maintain a clean and organized vehicle in accordance with prescribed safety standards.
• Follow all delivery and safety policies.

Competencies:

• Previous history in delivery, distribution or logistics is a plus.
• Experience in customer service and sales.
• Ability to utilize computer software and navigate basic computer platforms.
• Organized
• Bias Towards Action
• Team Oriented
• Results Driven
• Problem Solving/Analysis

Qualifications:

• Clean driving record.
• Experience in the coffee industry is a plus.
• Comfortable with manual labor: ability to lift up to 50 pounds repeatedly, more weight occasionally, be active and on feet.
• Self-directed, self-motivated, detail-oriented.
• Pleasant disposition in dealing with customers/co-workers.
• Warehouse/production experience preferred
• Forklift qualifications a plus
• Enjoy a fast paced, energetic, ever-evolving workplace.
• Excellent attendance.

Work Environment:

This role is in a production environment that requires lifting of up to 50 pounds, driving in all weather conditions and following Good Manufacturing Practices in alignment with our Organic and Fair Trade certifications. The roastery is a noisy environment. Hearing protection is provided, if desired.

Higher Grounds is a small group making a big impact; all workers are encouraged to engage in feedback on company culture.

Other Duties:

Higher Grounds has a bike delivery program for local drop offs within the Downtown area. Any applicants interested in taking on this weekly assignment are encouraged to apply.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Types: Part-time, Seasonal

Pay: From $16.50 per hour

Expected hours: 16 – 28 per week

Benefits:

• Flexible schedule
• Paid time off

Day range:

• Monday to Friday
• No weekends

Shift:

• Morning shift

Ability to Relocate:

• Traverse City, MI: Relocate before starting work (Required)

Work Location: In person

Salary : $17