What are the responsibilities and job description for the Event Coordinator and Front Desk Assistant - Miss Autumn’s Dance Class position at Higher International Human Resources (HIHR)?
This hiring process is a partnership between Higher International Human Resources and Miss Autumn's Dance Class. All resume's received will be shared with both organizations.
Location: 2081 Quaker Pointe Dr., Quakertown, PA 18951
Pay: $20-$24/hr, with increases available based on impact in the role
Schedule: Approximately 15-20hrs/wk, mix of scheduled shifts and flexible hours:
- Two in-person shifts as front desk assistant (Tuesday 5p-9p and Thursday 5p-9p)
- One flexible weekday (4hr shift during daytime hours)
- 5-8hrs/wk, flexible time for community engagement initiatives
- As needed: Occasional extra hours for studio events, rehearsals, performances, and community activities.
At Miss Autumn’s Dance Class, we ensure each one of our special young dancers feels included, accepted and loved. We are looking for someone who can bring that same care and passion to our daily operations and our community engagements.
This person will be primarily responsible for building relationships with community partners and coordinating community events. If you enjoy connecting with local businesses, have a creative mind for new programs and promotions, and want to find unique ways to give back to this community, you may be a great addition to the MADC team!
As Our Event Coordinator, you’ll:
- Develop our community engagement plan from the ground up by:
- Identifying local events, then organizing our participation (including coordinating with teachers when students are performing, engaging volunteers and students when appropriate, and attending the event yourself as the studio’s representative)
- Cultivating and strengthening relationships with local businesses and restaurants and develop creative mutual promotional programs (such as student discounts, free workshops, product giveaways, and more—let your creativity run free!)
- Launching new giving programs, including coordinating volunteer events, forging partnerships with local charities, and managing studio donations.
- Keep students and families connected and informed at our front desk by:
- Greeting families and ensuring all lobby interactions contribute to a warm and welcoming studio environment.
- Developing a deep knowledge of studio policies, schedules, announcements and more, and ensuring customers questions and concerns (via phone, email, texts and in-person) are addressed quickly and professionally.
- Growing our studio family by managing new contacts, trial students and potential registrations.
- Managing billing transactions and concerns, including overdue accounts, with care, tact, and professionalism.
- Keeping our operations running smoothly by tracking and following up on student absences, coordinating with class teachers, organizing paperwork and student records, and assisting in other administrative tasks.
- Help our biannual performances succeed by:
- Assisting with check-in and front of house management on performance days.
- Helping with various tasks as needed (for example, costume distribution, scheduling, communication, and attendance duties, etc.).
You might be a good fit for this role if:
- You care about people and want to help us create a “second home” for our students where everyone is included, accepted and loved.
- You love dance. You have prior knowledge of dance class and performance norms, or you’re willing to independently immerse yourself to gain that knowledge.
- You’re not afraid to gently and respectfully redirect talk and actions that don’t contribute to a warm and welcoming environment.
- You love resolving customer questions and concerns, finding creative and helpful solutions to meet customer’s needs.
- You’re responsible and professional, and willing and able to open and close the studio when necessary.
- You love building relationships within the community and are energized by attending networking opportunities, conducting drop-in visits, and making unsolicited partnership proposals.
- You’re detail-oriented and organized, able to keep a pulse on complicated logistical details of an upcoming event.
- You love to give back to your community, and you’re able to inspire others to join you in volunteering and charity efforts.
Salary : $20 - $24