What are the responsibilities and job description for the Customer Service and Sales Representative position at Higher Kingdom Marketing?
We are ready to BULLDOZE through the rest of this year and make a MASSIVE impact on the customer service and sales industry! We provide full-time permanent employment opportunities during one of the most difficult times in US history. We are looking for the missing puzzle piece to our incredible customer service and sales team.
As a company, we are committed to ELEVATING the customer experience and creating an uplifting supportive environment for our Customer Service and Sales team. Our DREAM is to make a lasting impact on our local communities while providing YOU with a great career opportunity. This dream is already becoming a reality. Our Customer Service and Sales team are responsible for embodying our core values and providing a friendly, fun, solutions-focused experience to every customer. Elevating the customer experience of course starts with YOU!
If you…
- Are a natural problem-solver with determination and empathy
- Have a competitive, persistent, and results-driven attitude
- Are customer focused and enjoy making a difference in someone’s day
… Then look no further! This may just be that outstanding opportunity you’ve been searching for!
Why Choose Our Customer Service and Sales Team?
- We offer advancement opportunities from within and don’t believe in tenure or seniority
- We provide Hands-on comprehensive training
- We take the time to plan company-funded parties and team events
- We offer competitive compensation, bonuses, and incentives
- And of course the best for last… we provide travel opportunities in and out of the US!
Responsibilities:
- Communicate with consumers directly to understand their needs, resolve issues, and recommend products/services
- Build and maintain trusting relationships with new clients
- Provide reasonable answers and solutions to all customer inquiries
- Manage customer objections respectfully and professionally
- Collaborate with fellow customer service and sales team members to ensure overall customer satisfaction and increase sales revenue
- Receive customer feedback to relay to upper management and improve the customer experience
- Attend daily meetings to build product knowledge, learn new sales tactics, and stay up to date on deals or sales promotions
Requirements:
- 1-3 years of successful sales, customer service, retail, or client relations experience
- High School diploma or GED
- Ability to overturn objections and answer technical questions, comprehend customer's needs, and react quickly
- Excellent presentation, written, and verbal communication abilities
- Ability to follow direction and learn quickly
- Ability to communicate and interact efficiently with a variety of people, both externally with consumers and internally with customer service and sales team members
- Outstanding time management and multitasking skills
#LI-OnSite
Salary : $42,000 - $52,000
