What are the responsibilities and job description for the Customer Service and Sales Representative position at Higher Kingdom Marketing?
Job Description
Job Description
We are ready to BULLDOZE through the rest of this year and make a MASSIVE impact on the customer service and sales industry! We provide full-time permanent employment opportunities during one of the most difficult times in US history. We are looking for the missing puzzle piece to our incredible customer service and sales team.
As a company, we are committed to ELEVATING the customer experience and creating an uplifting supportive environment for our Customer Service and Sales team. Our DREAM is to make a lasting impact on our local communities while providing YOU with a great career opportunity. This dream is already becoming a reality. Our Customer Service and Sales team are responsible for embodying our core values and providing a friendly, fun, solutions-focused experience to every customer. Elevating the customer experience of course starts with YOU !
If you…
Are a natural problem-solver with determination and empathy
Have a competitive, persistent, and results-driven attitude
Are customer focused and enjoy making a difference in someone’s day
Then look no further! This may just be that outstanding opportunity you’ve been searching for!
Why Choose Our Customer Service and Sales Team?
We offer advancement opportunities from within and don’t believe in tenure or seniority
We provide Hands-on comprehensive training
We take the time to plan company-funded parties and team events
We offer competitive compensation, bonuses, and incentives
And of course the best for last… we provide travel opportunities in and out of the US!
Responsibilities :
Communicate with consumers directly to understand their needs, resolve issues, and recommend products / services
Build and maintain trusting relationships with new clients
Provide reasonable answers and solutions to all customer inquiries
Manage customer objections respectfully and professionally
Collaborate with fellow customer service and sales team members to ensure overall customer satisfaction and increase sales revenue
Receive customer feedback to relay to upper management and improve the customer experience
Attend daily meetings to build product knowledge, learn new sales tactics, and stay up to date on deals or sales promotions
Requirements :
1-3 years of successful sales, customer service, retail, or client relations experience
High School diploma or GED
Ability to overturn objections and answer technical questions, comprehend customer's needs, and react quickly
Excellent presentation, written, and verbal communication abilities
Ability to follow direction and learn quickly
Ability to communicate and interact efficiently with a variety of people, both externally with consumers and internally with customer service and sales team members
Outstanding time management and multitasking skills
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