What are the responsibilities and job description for the Entry Level Sales Associate - Telecommunications position at Higher Kingdom Marketing?
Looking for Growth?
Want to gain actual sales and business experience but are lacking it on your resume? Do you crave discipline, high standards but want to feel valued and important? We are looking for Entry Level Sales Associates with ambition and a desire to grow their professional careers. Using your influencing and relationship-building skills, you provide caliber client service and team-building initiatives. The Entry Level Sales Associate anticipates how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and the team. Working with them, the Entry Level Sales Associate sets the vision of the business development strategy.
The Entry Level Sales Associate has responsibility and accountability for managing our client experience. The Entry Level Sales Associate in this role will be responsible for the overall satisfaction of our customers and maintaining personal customer retention. As a member of the Sales team you will be a key contributor to driving service excellence through innovation, seamless onboarding, and working with our clients to fully understand their business and how our platform can benefit their needs.
Core Responsibilities of the Entry Level Sales Associate :
- Own the relationship with a portfolio of customers and ultimately be responsible for the customers’ on-boarding, adoption, and renewal.
- Support clients with all implementation and platform issues.
- Answer customer inquiries and help to educate them in-person.
- Have daily / weekly cadence for meeting with strategic clients.
- Must be able to understand and break down a customer workflow and map it back to our product.
- Manage and collaborate as a team to resolve at-risk customer escalations across your book.
- Be the voice of our customers with the product and engineering teams. Gather, prioritize, and communicate feedback and feature requests.
- Monitor and manage the account health of your book of business to ensure our customers stay engaged
