What are the responsibilities and job description for the Clerical/Customer Service Representative position at Highest Quality Lawn Care / NH Ice Melt?
Customer Service
Clerical
Data Entry
Sales
Communication with staff
Benefit Conditions:
- Waiting period may apply
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Communication method(s) used:
- Phone
- Chat
Typical end time:
- 5PM
Typical start time:
- 8AM
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $20 - $25