Wellness Concierge

LOVE YOUR WORK. JOIN OUR TEAM.

A community, not a facility. As thought leaders in the industry, we take a positive, holistic approach to senior care and encourage independence, as people are happiest when they can make their own choices. We provide opportunities for physical activity, social engagement, intellectual stimulation, spiritual involvement, and fun. We treat our residents and our team members like family. This opportunity will allow you to positively impact the quality of life for over 700 seniors and their families.

WELLNESS CONCIERGE

Looking for an opportunity that helps other engage feel their very best? Are you a customer service-oriented individual who believes everyone deserves to experience a holistic approach to wellness? If so, maybe this is an opportunity for you. We are looking for the right person to implement our engaging, personalized program of spa services for our residents. We specialize in assisted living and memory care. Highgate Senior Living's mission is to devote ourselves to help each resident live a life of purpose and each of us plays a crucial role in doing so. We operate communities in the western US and are seeking the right Wellness Concierge to join our team. Come help us create an environment that promotes a sense of well-being and the feeling of true community in a gracious, homelike setting. This position is responsible to safely provide wellness services to our residents that promote overall feelings of well-being through multiple methods. This can include, and are not limited to: hydrospa therapy, hand and foot massage, personalized physical exercise regimens, Highgate aromatherapy program and massage chair sessions.

The successful candidate will be motivated by service, an organized and detail-oriented individual with a positive and self-motivated attitude. You must have strong communication and computer skills. Excellent time management skills are important along with relationship building, persistence, flexibility, and adaptability. You must want to have fun and spend time with others to be successful in this role.

SKILLS NEEDED:

• Confidence to engage with seniors while providing hands on care and service
• Creativity to provide a relaxing environment for our residents receiving wellness services
• Business acumen to manage the operating costs of the wellness areas and various services
• Communication skills to interact with various vendors in coordinating various services for residents
• Proficient with basic computer skills
• Ability to connect with residents at different physical and cognitive functional levels
• Team player with ability to develop strong working relationships along with customer service focus
• Ability to adapt/respond quickly to the needs and preferences of our residents
• An understanding or the willingness to gain an understanding of the various forms of dementia and how to help residents with dementia still live with purpose
• Knowledge of mindfulness, relaxation strategies useful for older adults

RELATABLE EXPERIENCE:

• Experience in coordinating, scheduling, and implementing salon and wellness services
• Past experiences where you have provided assistant services for individuals or groups
• Past roles in which you have been a multi-tasker, attending to the needs of others while monitoring the overall environment
• Jobs you’ve had that include working with seniors or other vulnerable populations
• Previous positions where you have provided hands on care or service
• Experiences that have given you a familiarity with the senior population and how aging can affect a person
• Experience in Assisted Living/Healthcare wellness service delivery

QUALIFICATIONS:

1- At least 21 years of age

2- Current state required caregiving license or the ability to obtain one within a designated timeline

3- Current negative TB test

4- Willingness to learn how to work in a healthcare/assisted living environment

5- Current First Aid and CPR certification or the ability to obtain

6- Ability to pass criminal record/background check

7- Meet all criteria as required by state and local agencies

8- Good time management, organization, and scheduling skills

9- Must be able to work well independently with little oversight

As an organization we offer our team members a good benefits package, the ability to be heard, have their opinions count and the opportunity to innovate. Our compensation package will be flexible for this role based on the credentialing, tenure and skill sets each candidate brings for consideration. The starting hourly wage range for this position is $17.00 to $22.00 per hour. Prior experience in seniors housing programming is preferred. A passion for your work and a commitment to serving others are essential job qualifications. This is an opportunity to work in a booming industry that is constantly evolving and is making a positive impact for seniors every day. We are a healthcare company and being vaccinated against COVID-19 is preferred. If you want to learn more about this opportunity, please reach out to connect with us.