What are the responsibilities and job description for the Director of Outlets position at Highgate Hotels, LP?
| Requisition ID | 2025-63558 | Category | Food and Beverage | Job Location | US-TN-Nashville | Property | The Joseph, a Luxury Collection Hotel, Nashville |
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
The Joseph Hotel - Nashville
WHERE YOU WORK
The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.
WHY YOU'RE HERE
Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the restaurant and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.
Benefits
- Company paid Life insurance
- 401K
- Paid Time Off
- Free Meals during work
- Discounted room benefits
WHAT YOU DO
You will manage the daily operations of the Food and Beverage Outlets. You will complete administrative tasks assigned to you to ensure proper F&B business function and putting your staff in a position to truly inspire and make a difference. In addition, there are days when you will hop in to help out a server, run food to rooms and take F&B calls when the outlets are busy. Other times, you will be truly managing, ensuring our guests are departing with smiles, remembering the experience they just had, and staff has the support and confidence they need to perform at an unparalleled level.
WHO YOU ARE
You are decisive, inspiring, and a natural leader. Your skillset includes superior time management, organizational, communication and interpersonal skills. You have history of leading large teams and getting clear results. The people you work for would describe you as diplomatic, a real problem solver, someone who works well under pressure, and has a highly advanced understanding of food, beverage, and luxury service. Your passion for both food and beverage leads to you encouraging your friends to head out and try new restaurants and bars on your days off. Being "in the thick of it" is what you want, and people aren't going to find you in your office behind a desk. You want to be out with your people, supporting them, and sharing in the business and success with your team. You have several years previous experience in hotel restaurants and may have worked in Michelin Star or James Beard Award winning restaurants. You know what luxury is and how to train others to provide that level of service. You also have a passion for the business side of the industry and enjoy managing for financial results.
Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.
