What are the responsibilities and job description for the Learning and Development Coordinator position at Highgate Hotels?
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location
The Joseph Hotel - Nashville
Overview
WHERE YOU WORK
The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 22,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.
WHY YOU’RE HERE
Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every associate that walks through the doors of the hotel and doing everything you can to ensure each of our associates has an exceptional experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.
Benefits
• Medical/Dental/Vision
• Company paid Life insurance
• 401K
• Paid Time Off
• Free Meals during work
• Discounted room benefits
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need
Responsibilities
WHAT YOU DO
One of your key responsibilities is to source, recruit, prescreen, and staff all hourly positions. You will keep record of requisitions, interview notes, and track each candidate’s progress. You will deliver carefully curated offers, stay connected throughout the onboarding process, and complete a stellar orientation and training process! Between hiring fabulous candidates, you will work with the People and Culture leaders to prepare and deliver training in regulatory topics, hospitality education, leadership development, and more! You will conduct guided trainings in collaboration with the People and Culture manager, provide administrative support to the People and Culture team, and support in various other areas when needed.
Qualifications
WHO YOU ARE
You love being a warm welcome, a friendly face, the go-to! You are passionate about growing others, and ensuring they have a great onboarding experience and beyond. You can strike up a conversation with anyone as an engaging and thoughtful liaison of The Joseph. A material expert, you feel comfortable training others into the hospitality world with your knowledge of the property, our partners, and the industry. Connections come naturally to you, whether recruiting in the local market or engaging a team in training. Culture and talent are your world! You likely have experience with Marriott brand training, and have 2 years of hospitality, recruiting, and/or administrative experience. You have some familiarity with Luxury standards such as Forbes Travel Guide. You are skilled in basic technology, Excel, Powerpoint/Canva, Word, and other programs, and have basic mathematical skills. You have excellent communication skills, and a confident ability to train others.
