Demo

Night Auditor

Highgate Hotels
Princeton, NJ Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/8/2025

Night Auditor

Requisition ID

2024-60719

Category

Front Office Operations

Job Location

US-NJ-Princeton

Property

Graduate Princeton

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Graduate Princeton - Princeton, NJ

Overview

The Night Auditor is responsible for ensuring that all daily reports are generated, daily revenues are balanced, express checkouts are processed efficiently and guests needing assistance during the shift are accommodated. The Night Auditor will provide the management team with accurate and reliable information needed to make effective operational decisions.

Responsibilities

Check guests in and out.

  • Handle and take reservations.
  • Handle guest's special requests and customer complaints during shift.
  • Perform all other front desk duties and responsibilities.
  • Investigate and handle complaints, disturbances, emergencies, etc. during shift.
  • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports.
  • Assist in the preparation of Night Audit month-end reports, including in-house movie reports, house account summary, phone summary, etc.
  • Interview, train, supervise and develop Night Audit staff, including coaching, counseling and discipline.
  • Prepare, copy, and distribute reports as required.
  • Handle special guest requests.
  • Monitor and prepare Night Audit reports in accordance with Highgate Hotel's requirements meeting various due dates and deadlines, i.e.,
  • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.

Qualifications

  • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and at least 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field.
  • Previous supervisory responsibilities preferred.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Long hours sometimes required.
  • Sedentary work, exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Night Auditor?

    Sign up to receive alerts about other jobs on the Night Auditor career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $29,960 - $35,738
    Income Estimation: 
    $42,723 - $65,261
    Income Estimation: 
    $64,288 - $120,100
    Income Estimation: 
    $29,960 - $35,738
    Income Estimation: 
    $42,723 - $65,261
    Income Estimation: 
    $64,288 - $120,100
    Income Estimation: 
    $42,723 - $65,261
    Income Estimation: 
    $58,887 - $82,187
    Income Estimation: 
    $64,288 - $120,100
    Income Estimation: 
    $64,288 - $120,100
    Income Estimation: 
    $102,954 - $148,143
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Highgate Hotels

    Highgate Hotels
    Hired Organization Address Roswell, NM Full Time
    Housekeeper-Fairfield Inn Roswell Requisition ID 2024-60878 Category Housekeeping Job Location US-NM-Roswell Property Fa...
    Highgate Hotels
    Hired Organization Address Tucson, AZ Full Time
    Steward Requisition ID 2024-60872 Category Stewarding Job Location US-AZ-Tucson Property Hilton Tucson East Compensation...
    Highgate Hotels
    Hired Organization Address Arlington, VA Full Time
    Bartender Requisition ID 2024-60873 Category Food and Beverage Job Location US-VA-Arlington Property Westin Arlington Ga...
    Highgate Hotels
    Hired Organization Address Atlanta, GA Full Time
    Guest Services Agent Requisition ID 2025-62143 Category Front Office Operations Job Location US-GA-Atlanta Property Resi...

    Not the job you're looking for? Here are some other Night Auditor jobs in the Princeton, NJ area that may be a better fit.

    Night Auditor

    The River House at Odette's, Hope, PA

    Night Auditor

    Marriott International, Inc, Princeton, NJ

    AI Assistant is available now!

    Feel free to start your new journey!