What are the responsibilities and job description for the Accounting Generalist position at Highgate?
Overview
The Accounting Generalist is responsible for assisting the Director of Finance and Accounting Manager in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners / investors assets. For this role, the emphais is placed on the management of Cash and Accounts Payable.
Responsibilities
- Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.
- Prepare and input all required payroll journal entries.
- Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process.
- Monitor payment requirements on groups or functions and process deposits.
- Approve or decline credit requests.
- Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue.
- Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures.
- Handle customer inquries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
- Process returned checks and credit card chargebacks.
- Conduct monthly credit meetings and maintain minutes (including returned checks / chargeback logs, credit trace reports, write-off, bad debt allowances, etc.)
- Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements.
- Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
- Update daily revenue reports both for internal distribution and corporate distribution.
- Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
- Keep management aware of any unusual operation or financial occurances and / or significant deviations.
- Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
- Assist in the monthly close process by posting journal entries that are related to daily / monthly responsibilities.
- Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevatiung to the Director of Finance or General Manager.
- Cross-Train in other areas within the Accounting Department including accounts payable.
- Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and / or guest experience
Qualifications
