What are the responsibilities and job description for the House Attendant position at Highgate?
Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He / she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
Pay Rate : $ per hour.
In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision & supplemental benefits to full-time associates.
Retirement 401k program is open to both full-time & part-time staff who qualify.
Taking applications ongoing for this position.
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Responsibilities
Buff marble floors daily according to hotel standards.
Shampoo carpets in the public areas according to hotel standards.
Shampoo furniture as needed.
Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
Handle items for "Lost and Found" according to hotel standards.
Clean guestrooms as needed.
Have knowledge of and assist in all emergency procedures.
Maintain hotel equipment in proper working order.
Maintain storage of hotel equipment in proper area.
Complete special projects as assigned by the Housekeeping Manager.
Ensure overall guest satisfaction.
Qualifications
High School diploma or equivalent and / or experience in a hotel or a related field preferred.
Must be able to exert up to 100 pounds of force occasionally, and / or 50 pounds of force frequently and / or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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