What are the responsibilities and job description for the Restaurant Seasonal Host position at Highgate?
Compensation Type
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The Joseph Hotel - Nashville
Overview
The Restaurant Host is responsible for providing a professional and inviting first impression of the restaurant.
Responsibilities
You will greet guests in a warm, professional, and timely manner and, after determining the size of their party and accounting for any seating preferences, will escort them to an appropriate table. You will pull out chairs for each guest and ensure that each has the proper tableware available. You will give a brief introduction to the provided menus and answer any immediate questions or concerns the guests may have. You will communicate and track any relevant guest notes or information received. You will answer telephones in a timely and professional manner to provide accurate information and make reservations, as needed. You will develop and implement a deep understanding of luxury service standards.
Qualifications
Must possess exemplary verbal and written communication abilities.
Must be able to work effectively with a diverse population of both employees and guests in an attentive, friendly, courteous, and service-oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize functions to provide outstanding guest service in a timely manner.
Must be able to learn and implement the Forbes standards.
Successful applicants will possess a magnetism emanating maturity and confidence.
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The Joseph Hotel - Nashville
Overview
The Restaurant Host is responsible for providing a professional and inviting first impression of the restaurant.
Responsibilities
You will greet guests in a warm, professional, and timely manner and, after determining the size of their party and accounting for any seating preferences, will escort them to an appropriate table. You will pull out chairs for each guest and ensure that each has the proper tableware available. You will give a brief introduction to the provided menus and answer any immediate questions or concerns the guests may have. You will communicate and track any relevant guest notes or information received. You will answer telephones in a timely and professional manner to provide accurate information and make reservations, as needed. You will develop and implement a deep understanding of luxury service standards.
Qualifications
Must possess exemplary verbal and written communication abilities.
Must be able to work effectively with a diverse population of both employees and guests in an attentive, friendly, courteous, and service-oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize functions to provide outstanding guest service in a timely manner.
Must be able to learn and implement the Forbes standards.
Successful applicants will possess a magnetism emanating maturity and confidence.
