Sales Manager - Military Liaison

Overview

The Military Liaison will act as a link between our organization and the military services. The ideal candidate will possess a strong understanding of military culture, protocols, and etiquette. They must have excellent communication skills and the ability to maintain professional relationships with various stakeholders. A veteran or Previous military experience or extensive knowledge of military services in the Hawaii area.

Responsibilities

• Facilitating communication between the military and civilian organizations, government bodies, or businesses
• Providing informed advice and guidance on military matters
• Possess a strong understanding of military culture, protocols, and etiquette.
• Keep up-to-date with current military affairs and trends
• Develop and implement strategies to improve the relationship between the organization and the military
• Attend daily Highgate Hotel Business Review (HHBR) meeting.
• Develop a full working knowledge of the operations of the hotel, including, Guest Services and Reservations.
• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
• Meet or exceed set goals.
• Make or exceed assigned monthly / quarterly and annual revenue goals
• Operate the Sales Department within established sales expense budget.
• Participate in required and Saturday office coverage as scheduled.
• Initiate and follow up on leads.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for tours and site inspections.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Meet and greet onsite contacts.
• Abide by Prime Selling Time (PST).
• Develop networking opportunities through active participation in community and professional associations, activities and events.
• Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
• Entertain clients.
• Handle inquiries as part of Inquiry Day Program.

Qualifications

Education & Experience :

Physical requirements :

General Requirements

Salary range : ($75,000 / year - $80,000 / year)

Salary : $75,000 - $80,000